Mullin Plumbing

Richard and Stoney replaced my air conditioning/furnace. They were extremely professional, efficient and knowledgeable! They made sure I knew how to work everything they installed. Will use them again for all my plumbing needs and I highly recommend them!

Jr. was good and very polite and very delicate to what his work job was. I did ask about the membership and I did ask about the discount for today. And he was pretty busy, and I think he just forgot all about it. So can you tell me about the membership and can I still get a discount? Uh, for today's service..

Mullins is fast and reliable. They do not take advantage of you and you know the price upfront. Daniel Ice is easy to talk to and explains everything so you understand. I highly recommend them for your next plumbing need!

I only leave one star cause I can’t leave zero. Called yesterday after trying to find an emergency plumber as we’re not getting any water to the house from our well house. On my first call I detailed the info I could to help diagnose the problem and specifically asked if they dealt with that sort of thing (as others had said no) and was told yes. We were put on the schedule and a later received a call that a tech was on the way. I then received a voicemail that the tech was cancelled because they apparently don’t do that work. I was told they were looking for a solution and would call back soon. I called them a little over two hours later to be reassured again that they do the work we potentially needed done and that we were back on the schedule and someone would be out that day. Never received another call and no one ever showed up. I have never seen such terrible service in the residential trades before. I am a cancer patient so not having water is more than just an inconvenience. Do yourself a favor and take your money elsewhere. These people are incompetent.

I called Mullin Plumbing to get an estimate for a whole-house re-plumb. I requested a morning appointment and the individual I spoke with set up an appointment for a Tuesday morning. On the Monday prior to the appointment, I get a text stating that the service person would be there sometime between 8am and 6pm the next day (not specifically in the morning). I didn't think anything of that since it appeared to be a 'canned' message. The service person showed up at about 3:15pm. He quickly went through the house, asked a couple of questions, and looked in the attic. He was here a total of about 15 minutes then charged me the service call fee plus one hour of work. $300.00. He stated that if Mullin's was chosen to do the work, the one hour fee would be removed from the final bill. He left at about 3:40pm (he was in his van doing something in the driveway for about 10 minutes. A few days went by and then on Friday, I called TWICE asking for my estimate. Each time I called, I was always told I would receive a call back. No call back. All other companies that I got estimates from had an estimate to me within 1 to 12 hours. I needed this estimate because I needed to remove part of a built-in piece of furniture that was in the way of accessing some water lines. The individual that was helping me remove this furniture was to be here the next day (Saturday) so I had a decision to make. I could not make a decision without the estimate. And each company I worked with gave me different info on what needed to be removed on that piece of furniture. No estimate received on Friday and no one called me back. Called again on Monday... again... someone will call me back. No call back. Same thing on Tuesday. No call back. I even told them on Tuesday (ONE WEEK AFTER THE SERVICE TECH WAS HERE!) that I now want a refund. No estimate provided, so I want my money back. Again... someone will call me back. No call back. Finally, on Wednesday, 8 days after the service tech was here, I finally receive an estimate. It was a dollar amount... .no detail, no info... Just a final dollar amount for the work. This is customer service at it's worst. I will never do business with this company again. $300.00 to get a piece of paper with a dollar amount emailed to me. UPDATE: Received a message via this review about a week ago that they would call me to discuss my negative experience. Still no call. Still waiting. And now I see they've removed their response that stated they would be in contact with me. Consider twice before trusting this company.