D and D Drain

Does not know how to pour concrete. Price was quoted at $1200-$1500 to fix the crooked pipe and replace the cast iron flange that we had already cut off, we paid close to $2000 for them to bust up our concrete and add a PVC attachment and flange. Pipe is still crooked and now the left side of where the toilet should sit is a half an inch higher than our original foundation and the front of it is about a quarter inch lower than the original foundation area. They offered to come out for free if we had issues, but what can we expect from someone who doesn't understand how to use a level. Pictures include the starting point, which is the circler and the end result which has the level on it. The blacked floor is the original foundation level.

We called D and D drain in need of installing a waterline for our fridge. We've been in the house for almost a year and had bought a fridge for the house not realizing we didn't have a waterline/faucet for the fridge to connect to. Upon calling they seemed very professional, upfront and communicated well on got me on the schedule. Even offered to come out and take a look at what I needed installed at no charge. Some places were charging $80 just to get an estimate. The plumbing was installed and is running fine. My issues began when they left my house and left the box for the line connection behind my fridge looking as pictured in the photo. I reached out to them explaining my concern and that this so far was my only issue with our experience. I was greeted with responses of "we don't do drywall work" "we don't trust anyone to outsource and pay for it to be done." As the conversation took place I voiced my concern as I felt this was left undone and didn't look professionally installed. I had worked in trim carpentry for a couple years and when mistakes were made we fixed them. Didn't just leave them for the customer to foot more money to have someone else repair them. I'm unsatisfied with how this situation was treated after the fact. Communication with them has been timely but the issue is left unresolved. Will not be using them again. And honestly surprised I'm not seeing more bad reviews. Hopefully they aren't deleting them to maintain face.

We were experiencing a bad clog in our bathroom which resulted in water coming up in the shower when the bathroom sink would run and the water was draining VERY slowly. We tried snaking ourselves and used Liquid Drano MAX w/ boiling water flush to no avail. I finally gave in and decided to call a plumber. I usually let Google reviews guide me to the right professionals and chose D and D Drain because of their stellar Google review score and affordability/honesty seemed to be common themes within their reviews, two qualities that mean the most to me when having someone work on my house. Robert was literally at my house within an hour of making the call and had the clog gone an hour after that - for an affordable price to boot! He was kind and courteous and did a great job cleaning up afterward. Will definitely be using D and D again for any future plumbing needs!

I called to get an appointment for a kitchen sink installation and some updates done to some pipes under the sink. They were able to get us worked into their schedule fairly quickly and never once hesitated when the job ended up being a lot more than anticipated (we have an older house with kind of rough plumbing). Dustin was able to get all the pipes and fixtures up to date and the sink installed even while having to make changes due to unforeseen issues. They are very quick to communicate and kept us involved with every step. Will definitely use again!

Our tub and toilet were not draining in the only bathroom we had. We had company staying with us and were panicking trying to find a same day plumber to come fix our drains. They were out within 2 hours of the call and had it fixed in less than 20 minutes. They are very kind people and knowledgeable about what they do. We will be keeping them in our back pocket for the next plumbing issue we have.