Mr. Rooter Plumbing of South Salt Lake

Troy came over to look at that needed to be cleaned. He gave a great estimate , so I couldn't pass it up. He did a wonderful job cleaning them and he did it quick but I wish he had taken longer. Thanks for the great service. I would have him come back for more service. Thank you troy my pipes are marvelous now!

Me Rooter plumbing was excellent! Wade and his team were fantastic to work with. From the start, they provided great customer service — professional, friendly, and easy to communicate with. Wade took the time to consult with me, answer all my questions, and made sure I felt confident every step of the way. I really appreciated how smoothly everything was handled. It’s clear they care about doing right by their customers. I wouldn’t hesitate to recommend them to anyone looking for honest and reliable help.

Brian Shepard, and Troy Turner did very perfect and amazing job. They were really professional and friendly . Their crew did fantastic job. They finished it on time and the way we were expected to be done. We recommend him and his crew because of the way they performed their business and their job.

Our toilet has been leaking for a while so we called them to help us find out why. Because we had fixed toilet leak before we assumed we had a bad subfloor. When the Plummer came he said our subfloor looked just fine and that all we needed was a new toilet. So we bought a new toilet at home depot for around $270. Previously we thought it was our washer that was leaking so we also bought a new washer for $700. After the plumber installed our new toilet he wanted to charge us $800. We had already spent $270 for brand new toilet and $700 for a new washer. We told them that $800 was way too much. They finally agreed to $600 for the job of installing a new toilet and a new wax ring. After a few days I noticed another leak. My neighbor came to inspect it. The tank was leaking onto the floor because they didn't tighten the tank to the base so it leaked all over the floor and onto the bathroom downstairs. We had to take the toilet off of the ring. But after tightening the tank the water continued to leak but in less quantity. We think the seal is also leaking and it leaked into my downstairs bathroom and laundry room. Downstairs ceiling was dripping water down on our heads that we had to remove the ceiling. They came to look and we found a small leak from a pipe's joint downstairs. They should have diagnosed this issue earlier instead of telling us we needed a new toilet. They did not pay us back for bad diagnosis of the problem and now we still have to reinstall the toilet ourselves and fix the leaking pipe so this post will stay up.

Been having issues with our old drains backing up, but Brian & Troy showed up early to help get the clogs addressed. Punctual, knowledgeable and they provided a thorough investigation into the recurring issue & offered multiple solutions. All problems have been solved & I only call Mr. Rooter for all my drainage needs because every experience with them is truly exceptional. Whoever is in charge, please give these guys a raise!! Mahalo