Mr. Rooter Plumbing of San Francisco

I hired Mr Rooter to install the plumbing fixtures in our bathroom remodel. Billy and Alex were super efficient, skilled and friendly. They gave us transparent pricing and there were no surprises. I am very happy with the work and will definitely use them again.

So far the work turned out to be more extensive than expected but realistically it was a problem that had been developing over the years. The main sewer line to the city sewer was choked with large roots blocking everything from passing except a trickle of water.

I had a technician almost slam into me yesterday. At the Oakland Bay Bridge toll lights, I was in my lane but because I had fewer people ahead of me at the timed lights, this technician raced up from behind me to try to pass and cut me off. He didn’t have enough time so he slammed on his breaks, and when he realized he was going to slam into the cars in front of him, he charged into my lane and would have collided with me had I not quickly turned into the lane next to me. Thankfully I didn’t hit anyone because of his awful and reckless driving. The driver proceeded to give me the finger multiple times while playing dumb and acting like he didn’t understand what he did wrong. His behavior signals that he is a classless person and I advise everyone to think about if this is the kind of reckless and dishonest person you want working on your house. I called right after and filed a complaint (with the driver still giving me the finger multiple times as we crossed the bridge together) and to no surprise the company has not bothered to reach back out to me.

We had a broken kitchen line below slab found after jetting by another plumber. We wanted to get a second opinion about the repair which apparently is quite a big job. We read about the good Google reviews of Mr. Rooter Plumbing of San Francisco and called them to do a video inspection to further diagnose the problem and recommend a solution. Alfredo and his team did just that. Alfreda recommended a good plan and a fair price to fix the problem: by re-routing the kitchen line from the inside to the outside of our house, eliminating any invasive repairs inside the house. We are very impressed with Alfredo and his team in getting the job done well and completed on time. They were punctual and got the job done in one day so that we could use the kitchen sink for dinner. They also protected the work site and cleaned up when the job was completed. The office staff, Erika and Jon, were a joy to work with, keeping us informed every step of the way. We would not hesitate to use their service again in the future and to recomend them to our friends.

Timely, professional and friendly. If your looking for a good plumbing company I highly reccomend Mr Rootter. I would rate them 5 Stars for an accurate diagnosis and quick repair.