Mr. Rooter Plumbing of Salem, OR

We had placed a service call to Mr. Rooter Plumbing of Salem, and John C. and Taylor K. came over on the same day to give us an estimate on what we wanted done. They came back Monday, to do the job. They installed two new bathroom sinks for us along with three new faucets. They removed all the old stuff. Our new sinks have a rectangular shape vs the old ones removed had an oval shape. The new ones are also larger! So, they had to cut some more into our wooden counter tops to get the correct shape to match to the new sinks. They made sure all the plumbing was in working order and made adjustments where needed. It all looks and works great now! John and Taylor arrived on time and communicated well about the things they were having to do here.The office did well in scheduling us in rather quickly and giving us a heads-up on when John and and Taylor would arrive! We are very happy with the Service we received here and will call Mr. Rooter Plumbing of Salem again, if needed!

Amazing, amazing service. Mr Rooter was very fast and helpful in a time where we really needed help. Miguel came over to help us with our storm drain issues, and he was extremely personable, professional, knowledgeable, and took the extra time properly assess and what they would be able to assist with. I cant stress enough how rare it is these days for experts to take the time to explain to a customer and feel like we have support. Miguel was incredible with assessing the issues and giving us the proper information and possible options. Mr. Rooter will be my first call for plumbing and drainage needs from now on. Again, very, very rare to find these days.

This is the second time I have used Mr. Rooter. When a pipe failed in our crawl space on a Sunday morning, I didn't have a lot of hope for running water (and a shower!) before Monday. I remembered using Mr. Rooter on a previous emergency repair and contacted them. They arrived well before they said they would and quickly made the repair in time for me to finish the plans I had for the day. They are not the most inexpensive, but they are total pros, get the job done well, and their service is a great value.

John and Taylor properly diagnosed our problem and did the necessary work to take care of it. Everything was done in a timely and efficient manner. We are very pleased to now have good water pressure! They are also great guys. Highly recommend.

Brett arrived on time, checked out all the things that asked to be fixed, gave me an estimate and set about working on the four things, one by one. He was friendly, professional and worked unceasingly! He cleaned up each work area as he completed a task. Ireally appreciate being able to have him come this morning and complete all the jobs at once.