Montani Mechanical Group provides plumbing and HVAC services with technicians like Jeremy, William, Richard, and Mike, known for their professionalism, efficiency, and honesty, offering transparent pricing and excellent customer service.
Montani Mechanical Group is a trusted provider of plumbing and HVAC services in Charleston, WV. Their team of skilled technicians, including Jeremy, William, Richard, and Mike, are committed to delivering exceptional service and ensuring customer satisfaction. With a focus on transparency, they provide detailed explanations of the work to be done and the associated costs, allowing customers to make informed decisions.
Their technicians are known for their professionalism, efficiency, and honesty, making them a reliable choice for emergency repairs, routine maintenance, and new installations. Customers appreciate their prompt arrival, clean work environment, and ability to explain complex issues in a clear and concise manner.
efficient, professional
Transparent pricing and cost estimates
efficient, professional
Transparent pricing and cost estimates
honest, professional, expert
Service-oriented approach, focusing on helping customers rather than making sales
fantastic, listens to customers
Excellent communication skills, taking the time to understand customer concerns
Jeremy and William worked on my plumbing and was great. They explained everything, including the price and triple checked their work. They were quick, efficient and cleaned up their own mess! I would recommend these guys and will be asking for them in the future.
My plumber/tech was Richard (“Cowboy”). A consummate professional and expert in his trade. Most importantly, as honest as they come with a true heart for doing right by the customer. He went above and beyond and clearly brought a service and excellency approach to the job, not a sales approach. He wants to help, and he’s good at it. I was assigned MMG through a warranty claim and I’m grateful to have been introduced to the company and to Richard through it, whom I will call on if I ever need any work done and will recommend without reservation.
These people are efficient, keep you informed about job progress, and are very friendly. They had my AC back up and running no problem, even the same day on a weekend. I'd suggest them to anyone needing a job done!
I loved the technician mike f! He was fantastic and the services were on point. I told him everything going on and he ACTUALLY LISTENED! Being a female, I have received a lot of down grading and acting like I don’t know what I’m talking about with previous plumbers. The prices were steep, but to pay cash was cheaper. There was a 3-5% fee for cards etc. However, they aren’t allowed to carry cash around so I ended up paying the higher amount even with cash because they had no change. That felt like false advertising. If it wasn’t for that, it would have been a 5 from me.
We have used this business for our plumbing in the past and they did an excellent job. This time we were having problems with our HVAC unit, and as always they arrived on time, they were extremely clean and proficient, and explained everything that we would need in detail and exactly how much it would cost. We really appreciate the professionalism of our repair person, and we will definitely use them in the future!
They provide plumbing and HVAC services, including emergency repairs, routine maintenance, and new installations, with a focus on transparency and customer satisfaction.
They offer prompt service, including same-day repairs on weekends, ensuring that customers receive the help they need in a timely manner.
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