McDonald Heating Air Conditioning Plumbing, Inc.

Best experience ever. We installed two mini split units. Chris has done a great job with pricing. Very competitive compared to others in the area. The team has done a great job with the installation (spotless). Very friendly, experienced and knowledgeable. Can’t be more happier and I would recommend McDonald Heating to all my friends and family. Thanks so much for all your help!

I have been using McDonald Heating for the past five years and have had nothing but exceptional service. Every technician I’ve encountered has been professional, friendly and competent. Most recently, I replaced my entire HVAC and the whole process from start to finish was impeccable. They take their time with you and go over every detail of the project so you always know what’s going on. These guys truly have the best customer service and reliability.

I have a 4 year old AC system. I have had issues with the system yearly, which has been disappointing. I would say most have been on Bryant and parts related. Yesterday I had a tech come out due to a blower motor issue. It was after 4 P.M. and the parts department was closed. Allen, the tech, said he would call first thing in the morning and get back to us. True to his word, he called around 7:00 A.M. and said he would be out to install ASAP. The owner, Michelle, also came out to address our concerns about the issues we have been having. I appreciate that the owner would come out directly and have a face to face conversation regarding our concerns. That form of customer service is rare today. You want everything to work like they are supposed to, and sometimes they do not and frustrations arise, especially when you are in a heat wave with no air conditioning. It is comforting to know there are still businesses out there that care about their customers. Many thanks to Michelle and the entire crew over at McDonald's for rectifying any problems we have had with our system.

We very recently had a semi-large commercial job done by McDonald at my work, adding 8 zones of supplemental trim heat to the office areas of our building with two new independent systems. As a rule, I prefer not to call contractors into our building to perform work. We prefer to do the repairs and upgrades internally... it's generally easier, more cost-effective, and the job gets done better 9 times out of 10. McDonald was absolutely hands-down the best experience I've had with a contractor in decades. From the consultation to the final commissioning and everything in between, they were efficient, fast, honest, and also unexpectedly affordable. I explained to their entire crew that we appreciate "function over form", yet they did a masterful job of tying everything in with attention to detail and "finishing touches" that most contractors blow off. They employ actual artisans who try and care, not just installers. They were extremely accommodating to our needs, and they moved about 10x faster than I would have expected. They were actually hard to keep up with, and I was the weakest link. I expected a 4-month long process, and I believe the entire project was completed within 3 1/2 weeks of us first contacting them (almost two weeks of that was our fault for scheduling conflicts on our end with keeping production going in our factory). These guys are great. They do great quality work. I'm still shocked with the ease of the entire project, and I was beyond happy with the cost of it. They gave a quote, and the price did not change from as-quoted. How often does that happen? These guys are a diamond in the rough. Definitely feel good about choosing them. Their product line is all top-notch offerings as well. The cost savings going forward are going to be substantial in supplementing and compensating for our old outdated and underperforming HVAC system. I honestly can't say enough good things about this company. First positive experience I've had with a contractor in over a decade - both at my work and at my own residence:) A big thank you to everyone involved with helping us do the much-needed upgrades to our building! Hope to do more business together again someday.

We are really happy with the work done by McDonald Heating Air Conditioning Plumbing, Inc. We've had new systems installed, included heat pumps, and we have had old systems repaired, including oil furnace and water pipes. Always, the technicians are very good at their work and pleasant people. Our yearly maintenance visits are smooth. The times when something breaks (in our very old house), McDonald always is swift and effective helping us. One time, a new component didn't work right, and the company took care of us, and the problem, extremely well. We recommend McDonald Heating always.