Master Plumbing & Mechanical, Inc.

TO BE AVOIDED - unfortunately this company does not stand by their work. They sent an inexperienced tech to do a basic sink installation in my kitchen, at an extremely high hourly rate, and it started leaking shortly afterwards. When contacted about it, they were indignant and refused to look out it without a large service charge. This is the second issue we've had with them; they refuse to take any responsibility and are frankly a little aggressive. I wouldn't want them in my home at this point even if they were willing to attempt to repair their shoddy work.

I am very pleased with all the work rendered by this company! Whenever I have a plumbing issue I know I can count on Master Plumbing and Mechanical to be there for me. They answer my questions respectfully and do fine and reliable work. They are a terrific company to trust with your plumbing needs that you may encounter!

At the recommendation of both my home inspector and grill installer, I sought to have my gas lines inspected to ensure that everything was connected in a safe, professional manner, and I saw that Master Plumbing was highly rated on Washington Consumer Checkbook. This morning, Fred came to my home to provide both a visual inspection of the gas lines as well as official tests for gas leaks, and he confirmed that the gas lines were running safely and properly all around my home -- including the lines to the heating system, water heater, dryer, and new gas grill. Subsequently, he confirmed that these inspections will not need to be repeated on a yearly basis, but only if and when there is evidence of a possible leak. Fred really stands out for his professional demeanor, his clear, simple explanations, and the trust and confidence that he inspires in his work. I'm very glad I reached out to them for assistance, and I now enjoy a greater sense of peace of mind from his having conducted this inspection. I'm grateful for his work, and I would enthusiastically hire them again.

Master Plumbing & Mechanical sent Technician Billy to replace several corroded unions, pipe sections and a failed water pressure regulator valve serving our input water system and water meter. Billy is an OUTSTANDING plumber and a really good communicator. He evaluated how our Water system was functioning and found a serious over pressure coming the pressure regulator— and explained the needed repairs to correct the problem. He did a fabulous job in implementing the required repairs. When that problem was fixed , he also replaced the water filters in our three stage , whole house water filtering system-. Another job very well done. We love Master Plumbing & Mechanical and their superb Technician, Billy! We highly recommend this company to make any plumbing repairs you need! Pete Bracken

Master Plumbing has been to my house twice now, and I'm already a diehard fan. Steve is on-time, covers his shoes to make sure no dirt is tracked in the house, and neat as a pin. Also efficient and highly professional. On the second visit, he was able to determine that a faucet he installed was faulty. He promptly bought another one and did not charge a cent for the visit, new faucet or work. I very much appreciate his honesty and fine work.