Master Plumbing

Seriously, I don't know how these guys have so many great reviews. They are super unresponsive and have rediculous pricing. I called to set an appointment with them to have our septic tank pumped. I was quoted $380 for the cost, which was pretty resonable. Since this is our first time dealing with a septic tank, I asked them if they could have a service tech call so we would know how big of an area we needed to dig and make sure they would be able to reach our tank with their hose. I never recived a call. I called back 4 times to get someone to call us with no call back. Two days before they were scheduled to come up they called and said they would have to delay our appointment and they were going to charge and extra $185 to drive to our place which is only 15 minutes outside boise off hwy 21. We drive it every day and it takes more time to get from Boise to Nampa than it taakes to get from our house to Boise. That is just a compleate money grab. Super unprofessional company.

Jeff was fantastic! Quickly diagnosed and thoroughly explained our issue. Jeff was very professional and left us in great shape. A job very well done.

I was hoping to have a slop sink installed in my garage, but it turned out the project would be much too invasive. Kyle was professional, patient, and very helpful in explaining what needed to be done to install the sink, and I wouldn't hesitate to call Master Plumbing again.

Not enough stars for this business! In my entire adulthood I don't know that I've experienced such outstanding service. On a Sunday, after a fresh snow, late in the day, as a first time customer, and a surprise furnace failure later...this could not have been a better experience. This company will have my loyalty (and that of my family and all of our companies) as long as they are in business and they deserve yours too! From the first phone call into Giselle until outstanding human Jim Lyman drove away from our home, our minds were blown with the compassion, care, kindness, sense of urgency and technical expertise. It's just one Google review but the experience for us was a game changer. So many businesses talk about service but rarely do they ever deliver. THANK YOU Master Plumbing!

Kyle Varner did an awesome job repairing a leak in our crawl space and helping us understand the root cause for the leak. He was friendly, prompt, honest and transparent in his interactions with our family. He shared pictures and video of the problem, took time to explain it to us and worked with us to confirm his repairs fixed the problem. We would definitely hire him in the future.