M H Barnes

Barnes came highly recommended from our friends. They are very professional, timely and fairly priced. Every time they have come to our home, they have fixed the problem with as little hassle as possible.

Echoing other reviews -- I wouldn't recommend Barnes Plumbing. They installed a sump pump battery backup in my house in November 2022 and it started beeping with an error message in December 2024. When someone from Barnes came out in January 2025, they said the battery was dead and should have lasted 5 years but they couldn't do anything about it because the manufacturer only had a 1 year warranty. They said it would cost over $500 to replace a battery that was only 2 years old and was defective. And then they charged me $130 for someone to just come out to my place without even telling me that there was a charge for that (and told me I "should have asked" when I asked why I wasn't informed of the charge). They said the $130 was for a minor fix they did that took 4-5 minutes total, so they charge $130 for 4-5 minutes of work. That is a complete ripoff and I would never have agreed to the work if they had told me that ahead of time. We could have just fixed it ourselves. I'm looking for better options in the DMV and you should too. UPDATED TO ADD: I asked them for an itemized receipt (and it turns out they charged me $150, not $130). I asked 3 times over email, at least 3 times over phone. They haven't sent one. They just keep sending me the same $150 bill with no explanation of services rendered. And they couldn't even get my name right. I'm just paying it at this point to never have to interact with them again. Avoid this company.

Excellent service, and friendly plumbers! Eric did great work for us and was so good with my kids and dogs. I highly recommend!

Do not use MH Barnes for Heat Pump Hot Water Heaters. We had them install an AO Smith water heater 22 months ago. They had promised a unit with a 10 year warranty and delivered a unit with a six year warrantly. After six months the heat pump portion of it failed. They could not diagnose it. They sent out a junior person when it failed who knew nothing about heat pump hot water heaters. We called repeatedly for follwo up after this one visit. Barnes did not return phone calls.They did not help us with a warranty claim. After we reached out to AO Smith directly, they helped us diagnose the failure using two simple thermometers and the software on the heat pump. AO Smith offered a warranty replacement. I would not have Barnes do any work for us again.

We needed some copper pipe replaced at my mom's house (pin hole leaks behind drywall in a 70 y.o. house) and liked Johnnie's work so much we asked him to come back to install a new shower/tub faucet in one bathroom and install new washers in an original faucet in another. He could do it all, and well. Very happy. I highly recommend Barnes plumbing.