Larratt Brothers Plumbing

We have had a chance to use Larratt Brothers Plumbing services twice (two totally unrelated jobs) over the last couple of months. We could not be happier with their services and professionalism. In a service industry where people don’t call you back, or even show up for their scheduled appointments, they are a rare breed. They will call you back; they will show up on time; do a professional job at reasonable price; clean up; and make sure to walk you through what they did. I hope you never need plumbing services, but if you do, if you don’t reach out to them, you’re missing out.

We called Larratt Brothers on Memorial Day as our gas water heater was failing and our current plumbers quoted a price to fix it that was almost 50% of the cost of a new one. We were surprised that our call was immediately answered and then followed up with an efficient set of questions that got us to a quote for a new electric water heater within an hour - other firms require a service call and further delay whereas Larratt has built an app to handle everything. We approved the quote immediately and Andrew at Larratt went to work trying to see if he could find us what we needed so we could install our heater the next day. Because it was memorial day and everything was closed, he was ultimately unsuccessful but kept us updated along the way. As promised, the Larratt team came on Wednesday at 8 am the next day and finished on time despite a few wrinkles that didn't appear in the photos that we had sent into them during the quote process. Andrew was clear in all his communications and they cleaned up the site well. I would have zero hesitation is working with them again and urge others to do the same.

Very knowledgeable and helpful and responds promptly. We had very good experience installing our water heater and boiler. Easy to contact and just recently, helped us troubleshoot our plumbing issue when our contractor couldn’t figure out what was going on. Went above and beyond to help find setup instructions and fixes for our system.

Working with LBP has been smooth. Andrew and Chris are punctual, courteous, clean, friendly and exhibited professionalism. I say with confidence that Andrew and Chris are the best professionals I have worked with and highly recommend them.

I needed help with an insurance matter and Aaron came over right away and fixed me up. Price was super fair and the expertise was noticable! Great job!