Krupp Whitney Plumbing

These guys are the best! I had multiple plumbers come out and give me an estimate but I wasn’t satisfied with their price or plan of action. Scott came out and measured, scoped and gave me a clear picture of what work needed to be done. Dan, Casey and Jordan came out the first day and were more than willing to work and get the job done. I have two young children and they were so nice and greeted my kids so kindly which no other plumbers did. I have full faith in these guys and will absolutely hire them again.

The work that was performed was adequate, unfortunately it didn't go smoothly from start to finish. What I can assume was at most a three day job, took almost a weeks time...During the initial day of digging there were multiple issues including damage to borough property (cracked sidewalk pad, and damage to the asphalt street). Since work needed to continue the following day the nine foot trench only had 1 piece of plywood on each side with 4 2x4s and 1 screw in each. No fencing or caution tape around dig site. We live on an extremely heavy trafficed through road, and there are lots of people traveling up and down the street almost all day. The second day we were told that our main sewage line had six inlets that needed to be lined if they were active, unfortunately we disagreed that the additional charges should fall on us, because there was nothing in the initial estimate and agreement that mentioned these things. I unfortunately had a not so pleasant conversation with a sales person on the phone regarding the additional charges and work, being late in the day on Friday I knew we wouldn't see them until Monday at the earliest. It rained really hard over the weekend and we feared the hole might cave in on itself, before the work was completed. Our driveway is about 3 feet away from the house trap that was dug up for repairs. They returned the following week, after I spoke with the company owner and cleared some things up. The part that bothers me most was the sloppy disrespect for my property, they crushed and broke a lot of vegetation that is clearly well maintained. The main stack pulled away from the y and 90 at the base of the stack in the basement and needed reconnected, which required jack hammering the basement floor. The area was not contained and now I have silica dust all over everything in the basement and it even got into my kitchen because the door was open. Totally unprofessional and not to mention it exposed my family to the concrete dust. This may be a one off experience that we got but I honestly cannot recommend them moving forward, just happy they are gone and the work is complete. As a union carpenter I would never treat anyone's home or property like this....

Scott at Krupp Whitney has always given exceptional service, very professional, consistent, knowledgeable, responsive, and great to work with. From sewer scopes to sewer repair jobs, as a home inspection company, I am proud to partner with Scott & Krupp Whitney to offer competitive/fair prices on inspections and exceptional repair services for my home owners/buyers. - Rochelle, Owner/Inspector - Thoro Home Inspection

This is actually the second time we have used Krupp Whitney. We used them for our sewer line repair before we sold our house and used them again with our new house. Very pleased with the work Krupp Whitney provided. Mike and Mike were fantastic to work with. Very helpful and responsive. They arrived when they said they would. Got the job done within 3 days. Highly recommend.

If I could give Krupp Whitney more than 5 stars, I would. It’s rare to find a company that truly takes pride in their work, and I’m so grateful I chose Krupp Whitney. They went above and beyond fixing a sewer line at my house, and the entire process was seamless. They were professional, on time, and explained everything clearly so I understood what was happening. My realtor uses them for her flips, so she recommended them to me. I am so glad she did. I need to give a huge shout out to Josh and his team for everything. He found an issue from a previous sewer line repair, before I bought the home, and came to walk me though the issue right away. While I dealt with that, and the previous company, Josh and his team finished the job I had them there for and WOW! My yard looks so good! My neighbor even came over to tell me how good things look! More importantly, the sewer line is fixed. Thanks Josh! Then there’s Scott. He deserves a 10-star rating himself. I cannot tell you how helpful he was during this entire process. Buying a new home is stressful to begin with, and while I was on the verge of tears at points from the previous company, he assured me that no matter what happens, he and KW would make sure things are taken care of. He chatted with me on the phone about the issues that were found, and helped me through the entire situation, which included having the other company come back and assess their prior work. Thankfully that company took full responsibility for their mishap, but without Scott, I really wouldn’t have known what to do, or where to even start. I have a project I’m looking to do next year, which involves more plumbing. I will 100% be calling Krupp Whitney!