Jayk's, LLC provides prompt and professional plumbing services in Durham, NC, with technicians like Jose and Abel offering reasonable pricing and excellent workmanship.
Jayk's, LLC is a reliable plumbing service provider in Durham, NC, offering a range of services including leak repairs, water heater maintenance, and plumbing installations. Their technicians, such as Jose and Abel, are known for their politeness, knowledge, and professionalism. The company provides prompt communication, fast response times, and reasonable pricing without upselling. While some customers have experienced issues with follow-through, the company has demonstrated a commitment to resolving problems and ensuring customer satisfaction.
Jayk's, LLC has a reputation for providing top-rate service, with technicians who are affable and thorough in their work. The company's commitment to customer satisfaction and reasonable pricing makes them a popular choice for plumbing needs in Durham, NC.
polite, knowledgeable, professional
Prompt communication and fast response times
patient, helpful
Educational approach to plumbing services
I’ve had Jayks handle two different jobs for me. Prompt communication. Got out fast. Jose was polite, knowledgeable and did the job well. Reasonable pricing. No upsell. I would use them again and recommend them to my friends.
We had a leak under our kitchen sink on March 8, 2025 (a weekend) and waited until Monday, March 10, 2025 to call Jayk's LLC after other plumbers wanted to charge weekend rates. I appreciated that they responded quickly to our call and came out the same day, which was excellent. The service person was extremely helpful and polite, and the price was reasonable but not exceptional. Unfortunately, after they left, I noticed that some parts weren't properly installed under the sink. When I texted about this issue, they agreed to come back, but then simply didn't show up the next day with no communication. I had to follow up, and they admitted they had forgotten about us. They rescheduled for the following day but again failed to show up. During this time, we were only using our sink minimally as we were concerned about potential leaking. After my second follow-up text, they finally came early the next morning and fixed the issue in about 5 minutes. While I appreciate their initial quick response, the extremely helpful and polite service person, and the eventual fix, the lack of follow-through and missed appointments without communication was disappointing. Given the mixed experience, I feel a 3-star rating is appropriate.
I had a split supply hose on water heater. Called Jayk's and scheduled for next morning. He arrived in timely matter, very professional and reasonably priced. Completed the job in in almost no time. Will call again when needed
Abel Dominguez from Jayk’s was patient and helpful. I had incorrectly described my plumbing situation when I scheduled the service, and Abel educated me about what I was really looking at, as well as what Jayk’s would need to do next when I want to replace the thing. When the time comes for the replacement, I will definitely contact Jayk’s to do it.
We've used Jayk's for multiple plumbing issues over the years. The service is always top rate. The technicians are affable and thorough in the work.
Jayk's, LLC offers a range of plumbing services, including leak repairs, water heater maintenance, and plumbing installations, with a commitment to prompt communication and fast response times.
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