HomePro Plumbing offers expert plumbing services, including water softener replacement and leaky faucet repair, with technicians like Ray providing excellent communication and professionalism.
HomePro Plumbing is a trusted plumbing service provider in Minneapolis, MN, offering a wide range of services, including water softener replacement, leaky faucet repair, and toilet upgrades. Their technicians, such as Ray, are knowledgeable, professional, and friendly, providing excellent communication and ensuring a smooth experience for customers. They also offer additional services like water quality checks and suggestions for improvement.
HomePro Plumbing's technicians are dedicated to providing exceptional customer service, ensuring that customers are well-informed and satisfied with the work done. They also take extra precautions to work cleanly and tidy up the work area, making them a reliable choice for plumbing needs.
knowledgeable, professional, friendly
Excellent communication and customer service skills
extremely knowledgeable
Providing useful information for customers to make informed decisions
We had Ray from HomePro out to replace our water softener that failed us. He was on time, the communication was excellent, and everything went very smoothly. He properly explained care and operation. Checked how hard our water actually is, and gave pointers on what can be done to improve water quality. Because when our water softener died and released resin beads into all of our plumbing, he also put a pump on our water heater to drain it so the beads wouldn't kill that appliance. Overall a great experience and the first plumber I will call for any plumbing needs.
HomePro Plumbing is amazing and the customer service was exceptional! Ray came out to fix two outdoor leaky faucets and he was very professional, knowledgeable and friendly. Ray took care of everything and spent extra time to really explain the process. Thank you HomePro Plumbing and thank you Ray, you’re the BEST! We will be calling for all of our future plumbing needs!
We Would Hire Home Pro Plumbing Again! Excellent Service! The service person was knowledgeable, professional, and friendly. He made a special effort to work cleanly by wearing boot coverings in the house and tidying up the work area when finished. We had two toilets upgraded that used less water but had stronger flushing action than our previous toilets. Also repaired was the copper piping to the lawn sprinkler system that had begun to leak due to settling. He also fixed a problem with a sink that a previous "handyman" had installed incorrectly. It felt good to have the experience of a real plumber doing the work instead of a handyman that in our case did not do a very good job previously.
I needed to replace my exterior spigots and I always like to take the opportunity to have experts review the rest of my home while they are present for opportunities to confirm or suggest additional service. HomePro identified some possible water contamination from old plumbing fixture and suggested my incoming water valves should be replaced. They seamlessly worked with the city to shut off the water and completed work quickly with little water down time. They were extremely knowledgable and clean, I highly recommend!
I set up a service appt the very next morning to have my broken water softener looked at. Roy was extremely knowledgeable. He explained in detail and made recommendations. At no point did I feel pressure to repair or replace -I was left with useful info to make a decision. There was also a mix up with the cost of the trip charge, but he called the main office, explained and the company stepped up.
HomePro Plumbing offers a wide range of services, including water softener replacement, leaky faucet repair, toilet upgrades, and copper piping repair, ensuring that customers' plumbing needs are met with expertise and professionalism.
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