Home Heating, Plumbing & A/C, Inc.

Had a great experience. My 25 year old AC unit was starting to not cool very well and couldn't keep up on a hot day. I was able to get someone out to my house on short notice within a day or two. The technician was very informative about my options regarding full AC replacement versus repair options and the costs involved. We opted to attempt a freon recharge and just see if it holds. After charging he noticed one of the valves had a small leak, which may have been my problem all along. He replaced the valve and so far the AC has been working great. They also provided a quote estimate for full replacement in the event that I need a new AC unit down the road. Really appreciate the experience and honesty.

VERY disappointing way for a company to do business!! I would not recommend to family or friends!! If I could leave less than a star I would. Our first experience with them was great. We called after an unfortunate leak from our water heater over the weekend. A hole somehow developed in the copper pipe taking hot water out of the tank which unfortunately it ruined about 600.00 worth of equipment that was nearby as well due to the steam. They were able to get us in the next business day which I very much appreciated. Let me also state that they installed the equipment just over 6years ago, we missed the warranty by 3 months. But it is what it is, although I was disappointed that their equipment had failed after length of time for no reason. Let me also stat we have a dehumidifier right next to the tank and a water softener. Fast forward to last weekend. The tank started leaking again!!! It again happened on a weekend. I was a bit frustrated since they were just out so decided to call the after hour line. A nice man answered and explained the situation that it was NOT an emergency and did not need them to come out but I wanted to make sure I could get on the sched for Monday and expressed my frustration since they were just there. I never stated if it was the same leak or not just said our water heater was leaking again. He said if we were just there I’ll be right out today. He did show up and noticed it was now a different pipe. I asked about the service fee and I was informed that I’d be charged again and I would also be charged an after hour fee!!! I never asked them to come out but they offered! So I was already upset enough and had to ask why this wasn’t noticed the first time and pointed out little pin holes that were developing possibly corrosion?? He scratched at them and another leak sprung up!! So basically if I hadn’t pointed those out (I am not a plumber) I would have had another leak and been charged ANOTHER service fee probably a few weeks later!! I asked why my copper pipes that are 6 years old are corroding and got no answer.. Do not expect them to be thorough and do any sort of inspection, they will have tunnel vision so it is up to you with your untrained eye to point out any and all potential issues. They will not stand by their work but instead nickel and dime you for everything. I expected to pay for the repair since it was a different pipe but charging the service fee with these issues should have been caught is ridiculous in my opinion. Picture below is 3 additional holes forming in the line in addition to new leak never inspected or noticed with the first repair from the same type of hole. Do better!!!

Keenan and Chase were prompt and patient while I took the dog out really quick to kennel him. We have old carpet we need to replace but they still put down walk mats and made no mess. They were polite and courteous and quick. Our sales guy Joe Ludwig wasn't pushy but made sure to give us all the information for us to "call when/if we were ready" Highly recommend the whole lot!!!

I couldn’t be more impressed with the service I received! My heater is quite old, and it’s often a challenge to find someone who knows how to work on it properly. Thankfully, the technician who came out was not only incredibly knowledgeable about the system but also polite, kind, and clearly passionate about his work. It was refreshing to see someone take such pride in what they do. He took the time to explain what was going on and made sure everything was running smoothly before he left. Exceptional service from start to finish!

Brad and Paul cleaned the ducts along with the dryer duct. Really efficient. Worked all day with only a short break at mid day. Explained their procedures and educated me a bit. Clean up was smooth and thorough. I’m quite pleased !