Hiller Plumbing, Heating, Cooling & Electrical

Very disappointed with Hiller. You would think at the amount of money a brand new unit cost & it basically being brand new. I would not be having issues already. It was installed back in February, by April it was having problems. Graeme was sent out, had that issue fixed within minutes. However just weeks ago it’s now not holding temp in the house. Thermostat is set to 69 & it’s staying in the 80’s. Called to have a technician sent out. James was sent. He pretty much just complained about how tired he was because of it being hot the day before & working late. That’s part of your job. He blamed the issue on the heat wave & said my thermostat needed to have been moved in the original install. Weeks later & the issue is still not fixed.

One of their 'plumbers' came out and removed one part from a tankless water heater for a charge of $99. I then asked them to quote replacing this tankless water heater with an exact same model and I provided the water heater. Absolutely no plumbing or vent work needed. Basically remove the two water lines and a gas line, pull the old unit off the wall, mount the replacement unit in the exact location and reconnect the three lines. Their quote was $1400.00-$1600.00!!! Or they would sell me a different water heater and install it for just over $5000.00!!! I had a reputable company come out and do the job for $350. It took less than 2 hours. So I guess Hiller charges $700-$800 per hour. Brain surgeons don't demand that rate per hour. Keep this in mind when you need plumbing work done. And remember the name Angry Dave's when you're looking for a plumber.

Fast super friendly service came out two different times. The first time was Robert. Super great guy. Second time was Chad also super great guy did a wonderful job professional would call them anytime needed plumbing heating or cooling service is done.

The plumber who came was Savion. The expected time range wad between 8 and 10 a.m. he showed up just before 9, I believe. He was polite and knowledgeable about his work. He had my faucet installed and my dishwasher vent issue repaired and was finished by 10. My new faucet looks and works great and the vent problem seems to be resolved.. Many thanks!

Hiller Happy Club’s Chad always is on the mark when he does plumbing work for me. He fixes the plumbing issues I have or lets me know when things are good as they are. If you get Chad as your tech — you got the best!! Thanks HHC