Herrell Plumbing

Today was my first experience with Herrell Plumbing. And based on my experience, it will not be my last. It is indeed rare to find businesses these days who value providing exceptional customer service above all else, and have trained their employees to do the same. Herrell Plumbing has managed to accomplish this, and set the bar high for others to follow. I contacted Mike (who it turns out is one of the owners) first thing on a Friday morning with a request to have a new toilet installed. He presented my options clearly and provided me with a very fair price. On top of that, he was able to get my job done within a few hours. He called me to let me know the two-hour window of my appointment, and once again advising me the technician was on the way. Heath arrived exactly on time and after seeing for himself which model best met my needs, he called his colleage who delivered the new model while he was removing my old one. It was an extremely efficient process and showed genuine respect for my time. I am so grateful to have found such a great company who has been providing quality service to the Central Florida area for many years. They have certainly earned their fine reputation. Today, they earned my trust, and another loyal customer.

I don't write a lot of Google reviews, only when feel it's truly warranted. Herrell has been out to my house several times in the past few years, they've been extremely courteous and helpful on the phone, and the tech (Heath), constantly goes above and beyond his role to make the homeowner feel comfortable, informed and resolves issues swiftly. One of the most personable folks I've ever had work on my house. All that, backed up by their top notch quality of work? If you're in the Central FL area -- don't hesitate to give them a call for all your plumbing needs. Thank you for giving me and family peace of mind!

This was the the 3rd time I have needed a plumber. I have used Herrell Plumbing each time because they do a very good job, are honest and not over priced.. Now it has been 4 times. My cheap porcelain sinks in the master bath were rusted and leaking. Eric installed 2 China sinks and faucets. He did a great job and cleaned up everything before leaving.

This is at least the fourth time we’ve used Herrell Plumbing. We’re happy with the results every time. The plumbers arrive on time, they know what they’re doing, and the charges are reasonable. Eric is the plumber who visited today. He’s quite professional, friendly, and just plain good at his job. We highly recommend this company!

Aaron came to unclog our sink today and answered all our questions and taught us so much to keep this from occurring again. He was meticulous with details of this job and I wish I could give him a higher score than5. I will personally request him the next time we need services. I have been using Herrell Plumbing for decades and been extremely satisfied but Aaron was over the top!