GRS Plumbing Heating and Air

Our experience with the whole company has been phenomenal. Vince was referred to us by our roofer. He can and thoroughly checked out what our concerns were and gave a quote quickly after the visit that was very reasonable. Vince is very personable and truly shows his care for the client. Courtney called to get the service scheduled and even offered us an opportunity to move it up with a last minute cancellation. Her customer service was great with each phone call. Cody ended up doing our work and repairs and did a phenomenal job. He was very polite and transparent about what step he was working on and any issues, even though minor, that came up. He was very descriptive in explanations. We had issues where pipes were leaking in random spots and he was able to fully address them. When parts were needed, he retrieved them from the part shop in a very timely manner and was back to the job. Over all very satisfied with the company all around. Definitely a company that does what they can to help their clients with what ever their need/want may be.

I've used GRS for 5 years and they are the most reliable company of any we have used in Kentucky. Prices are always reasonable and they are trustworthy. They never oversell a product and are timely in response. If you live in their area of service I can't recommend them enough. I only leave reviews after I have dealt with a company multiple times so I don't end up reviewing on one deal. They have done work for us about 10 times and every time it has been a pleasure to work with them. I won't use anyone else.

I'm going to start off by saying, if you did not call this company, then you already screwed up! Courtney has the best customer service. Vince and his crew are good at what they do. Dependable, friendly, professional and reliable. It is hard to find a company that really cares about what they are doing. Instead of doing a mediocre job, getting paid and moving on... Vince did things like he was doing his own house, and took the time to do some little extras to make sure things wouldn't become an issue in the future. I'm telling you, this is the company you want to hire. In a perfect world, I'd never need to call them again, but I know whenever I have HVAC or plumbing issues again, this is who I'm calling!

Vince and Courtney are the best. We had three bathrooms and a laundry room remodeled and couldn’t be happier. It’s almost like they became part of our family while working with us. Courtney designed the rooms, and Vince put his expertise to work making sure everything was done to his high standards. We highly recommend them and will call upon them anytime we have a plumbing need.

GRS is top notch !!! My main line was clogged and they came out the same day to to take of the problem. Cody did an excellent job taking care of the problem!!! . Would highly recommend GRS if you are needing plumbing work done . Thank you so much !!!