George H. Burns Inc. offers HVAC services, including AC and heating repairs, installations, and replacements, with professional technicians like Ray, Matt, TJ, and Norm, providing seamless communication and excellent customer experience.
George H. Burns Inc. is a family-owned company providing top-notch HVAC services in Wilmington, DE. Their team of expert technicians, including Ray, Matt, TJ, and Norm, ensures seamless communication and excellent customer experience. They offer a range of services, including AC and heating repairs, installations, and replacements. With a focus on professionalism and knowledge, their technicians provide prompt and courteous service, ensuring that customers receive the best solutions for their HVAC needs.
The company's services include emergency repairs, new installations, and routine maintenance. Their technicians are knowledgeable and experienced, providing customers with options and explanations to help them make informed decisions. George H. Burns Inc. also honors warranties, providing customers with peace of mind and protection for their investments.
Customers have praised the company's quick response times, with technicians often arriving within 24 hours of initial contact. The office staff, including Sabrina, keeps customers updated throughout the process, from proposal to installation. The company's commitment to excellent customer service has earned them a loyal customer base, with some customers recommending them to others for all their AC and heating needs.
knowledgeable, professional
experienced technician
personable, knowledgeable
installation expert
personable, knowledgeable
installation expert
excellent service, quick response
estimation expert
My A/C was not cooling and leaking from the inside unit. George H Burns sent someone within 24 hours and fixed my A/C. The service man was very professional and great service.
From the moment I contacted them when I noticed my air conditioner was not working the customer experience with them was phenomenal. They are family owned company who ensures their communication with the customer is seamless and runs smoothly. They came on the day they set up the appointment between the hours they scheduled me, Ray the technician looked at my unit showed my husband it was leaking explained exactly what was occurring with the unit. Gave us two options his was very knowledgeable and his opinion In the direction we need to go. He came on Monday later in the day, we got our proposal on Tuesday and by Thursday Matt and TJ were installing our new unit they were very personable and knowledgeable. Sabrina in the office was wonderful to work with as she keeps you updated throughout the steps from the proposal all the way to the installation and even followed up when it was done. I would recommend anyone sho needs a unit to support George H Burns for all your AC and Heating needs.
Thank you Norm! I was very pleased with the whole experience and process of working with you and your team. Your quick response to my request for an estimate to replace our aging furnace was just the beginning of your excellent service. You offered a very reasonable cost for a range of options, and worked with me to chose the one that best fit my needs. The install team was prompt, neat and courteous. The end result was a very professional install and the unit works wonderfully. I would recommend anyone in the area to talk to you before selecting an HVAC contractor. Thanks again! ~James
I have used George H Burns for the past 25 years. The previous homeowner had both heater and A/C installed by them. Highly recommend, and they do honor the warranties.
Driving on Lancaster Ave in rush hour traffic (1/12 7:30ish) light rain the driver of this van Accelerated and cut me off from the right lane. I had to slow down and stop from being hit. I could see him make two more aggressive Lane changes
They offer a range of HVAC services, including AC and heating repairs, installations, and replacements, with a focus on professionalism and excellent customer experience.
The company often arrives within 24 hours of initial contact, providing prompt and courteous service to customers.
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