Gaithersburg Plumbing Pros

Our water bill was unusually high, so we asked for leak detection. Antonio found the issue quickly and fixed a pipe behind the wall without making a mess. Excellent service and great value.

We had a major clog in our bathroom and called Gaithersburg Plumbing Pros for drain cleaning. The technician was on time, well-prepared, and had it cleared in no time. Very smooth experience.

Nolberto handled our garbage disposal replacement last week. The process was fast and he gave helpful tips for keeping the new one running longer. Super knowledgeable guy!

Short story: The worse service I have ever received. Lower than industry service with higher then industry level charge. Just stay away and find someone trustworthy. I looked into other low rating reviews and there seems to be a pattern of misleading customers with prices and later charge way over. Long story: Plumber came to check my water heater. He did not check anything except flushed the heater, a $50 job if you with other plumbers. When I asked about the anode rod, he told me it was a return plug for commercial use of the heater. He had no idea what else needs to be inspected and checked in the water heater. Also he had no idea how much services cost, so while I reported that not everything was checked, plumber said he does not handle billing. Promised me it will be all sorted out over a phone with billing. I made huge mistake and accepted the job. So plumber came spent 30 minutes and rushed away home, it was his last call for the day. No wonder he did not want to check the rest. Very unprofessional. However, this is not it… while job was barely done, I was charged full price $500 for a 30-min job. After seeing the charge I got in touch with the plumbing company. Oh man… how unprofessional they are: it takes several emails and phone calls to actually get someone to respond. And I forgot, he did not close the drain valve properly so I had to get someone to finish the job. Note, They have refunded portion of the charge after a lot of back and forth. It still was $300 to drain the water heater.

I called on Friday because my hot water heater needed to be replaced and by Sunday the job was done. Bravo!! Very professional ! Don’t hesitate to reach out to this company you will not be sorry.