Flotechs Plumbing & Heating

Flotechs Plumbing did a great job replacing my basement sub-pump. The owner Josh kept in constant touch with me during the entire process. Mary the Office Manager was courteous and provided us with paperwork and answered all our questions and scheduled our job quickly. Dave the plumber and his assistant Tom were awesome. The job was completed in a timely fashion and they left my basement clean and neat. This company was wonderful to work with and I will be using them again for all my future plumbing needs.

Our problem was the replacement of a radiator steam valve in our apartment during heating season, which required coordination with the building super, which they handled. We were very pleased with the entire service provided by Flotechs, from the initial call until the workmen walked out the door. The job was arranged and completed within several days after the first contact. The customer communication was exemplary: status emails right down to a heads up call from the plumber as he was nearing our apartment - on the date and at the time agreed to. While the workmen, Dave and Jason, were friendly, they got right to work after carefully protecting the are with their drop cloths. After ensuring the system was holding steam, they departed in under an hour with not a trace left behind. And, by the way, their price was very competitive. Kudos.

I’ve used Flotechs plumbing several times now and have always had an excellent experience. In my opinion they are very professional, efficient, and fair about their pricing. I highly recommend them.

Our new go-to for plumbing issues. Pricing is fair. They're responsive and can accommodate in a timely manner. The techs are on time and super knowledgeable and patient. We didn't feel like they were trying to upsell or mansplain anything. They did their best to keep the job at a reasonable amount of time. They did some work for us when we had a gas leak and we went back when we had issues in the main bath. We won't look elsewhere!

Flotechs has an agreement with my condo association. They cleared a slow moving bath tub drain in my unit without my knowledge or authorization and billed me $299. I accept they should be paid for services but I asked for a refund of half of the charge which is unreasonably high and because I never approved or authorized the work. They refused. Unacceptable and think twice before you hire a business that puts money over treating customers with respect or as they would expect to be treated as a customer.