Eagle Service Company

Best experience I've had with a plumbing call. Dexter was honest, quick, straightforward, and helpful. On time and even called 30 min before the appointment. UPDATE: I have called Eagle Service for all of my plumbing needs since I originally posted this review. They replaced a hot water heater a few months ago. And today, Kyle did a full toilet rebuild. He did a great job and didn't dilly dally for a second. I have always had good experiences calling this company for plumbing needs. If I could give them 2x 5 stars I would.

We had an excellent experience with the entire team! Kyle, who replaced our tankless water heater, arrived promptly, worked efficiently, and completed the job ahead of schedule without compromising on quality. He was professional, knowledgeable, and took the time to explain the details. I’m impressed with their attention to detail and would highly recommend their services to anyone needing fast and reliable service at reasonable cost

Charged $59 to come out and do an estimate and never provided the estimate. I wanted to have all the plumbing replaced and I wanted the work permitted, we had just purchased the house from an investor and wanted to make sure nothing was overlooked. They did not want to pull permits to do the work so they never even provided the estimate and management refused to take my calls to explain why or provide a refund. They just took my money and avoided my calls. I ended up having to dispute the charge with my bank which took a months for them to investigate. Not a trust worthy company at all. NO HOME OWNER WANTS NON-PERMITTED WORK DONE ON THEIR HOME! I wouldn’t deal with this company unless you make them pull permits and pay them only once work is done.

Great service! From the first telephone call for help, everything went well. The technician,, Ryan , arrived as scheduled, carefully inspected the site and made a decision to solve the pipe leak which was previously repaired by another company. As it turns out, the previous repair was flawed. Ryan’s 20 years of experience and his communication skill helped me understand the fix. It was now correctly repaired. Ryan’s support with the staff at Eagle not only phoned early on to confirm, sent a text that he was on the way with a map of his route. Customer service I should rate at 5 stars.

Eagle Service Company was dispatched to our home to find an exterior leak and restore our water service. Their people were very courteous and diligent. They located the source of my leak, evaluated the best way to restore my service and completely repaired everything. The best thing I like about Eagle is they take ownership. I knew they were going to be with me from start to finish to make sure I was happy and extremely satisfied, which I am. Very well done! They get my highest recommendation.