Do Right Plumbing offers various plumbing services, including repiping, water softener installation, and gas line running, with technicians like Marcus, Dani, and Mike L. providing fair pricing and quality work, although some customers have reported issues with reliability and honesty.
Do Right Plumbing is a Boise-based plumbing company that provides a range of services, including repiping, water softener installation, and gas line running. The company has received praise for its fair pricing and quality work, with some customers reporting positive experiences with technicians like Marcus, Dani, and Mike L.
The company's services include plumbing repairs, installations, and maintenance, with a focus on providing honest and reliable work. However, some customers have reported issues with the company's reliability and honesty, including problems with payment and communication.
honest, knowledgeable, fair
Cares about the community and people
kind, professional, stubborn
Willing to go above and beyond
great, clean
Provided a great experience for the customer
We hired do right to complete work at our home last spring. We signed a contract and paid a $10,000 deposit. Zero work was ever completed. Marcus sent out numerous subs to look at the job and no one ever did any work. Marcus then offered to give our money back and not do the work. We agreed that would be the best direction to go. He then proceeded to give us 2 $5000 checks, one post dated. We cashed the first check, and as soon as the second check was able to be cashed we proceed to deposit it. In the mean time, Marcus had put a stop payment on the check without telling us. Not only did we not get the $5000 but our bank also charged us a fee for depositing a bad check. We contacted Marcus and told him what happened and he said he would be able to pay us in weekly payments. He was late every payment. We were very patient and simply wanted communication. He blocked my phone number and proceeded to ignore me. He then said if we signed a contract to not leave a bad review on his page he would pay us the remainder of our money. The last time we spoke to him, last august, he said he would pay us once he got the money to do so. We still have not received that money. We then hired a lawyer and sued him in small claims court, where we won, and still have not received the remainder of the money owed to us. I would not recommend working with Marcus or his business.
Marcus is outstanding. I trust him completely - he is fair, extremely knowledgeable, his actions are honest and he does what he says he’ll do. His work is top notch and he cares. The name Do Right resonates with his ethics and his superior work. He’s done a number of projects for me and each time he has gone above and beyond.
This company is absolutely amazing, they are not all about the money they actually care about the community and the people in it. We had tried to fix the issue ourselves and it wasn't a small issue either, we didn't have any luck. I called 5 different companies and all of them wanted to charge way more then I could afford, I spoke to Do-right and they had someone out extremely fast. When they gave me the estimate I unfortunately wasn't going to be able to do it, well Dani said let me call my boss and see what we can do for you. I talked to Marcus and let him know I didn't have that kind of money right now, he made an arrangement with me so Dani could try to fix it for me. I had been with out my plumbing for at least a week the first time she tried it didn't work, her being stubborn decided to change 1 piece on the auger and run it again. Well she fixed it and was very kind and professional the whole time. I could have cried when it got fixed, because I was thinking I was going to be paying more the 1500 after it was said and done. Well thanks to Marcus and Dani and the very sweet lady at the office ( I'm terrible with names) and the 2 office mascots ( the dogs) I'm back in business at home at a very reasonable price. I know this keeps going on but I cannot express how much this company helped me yesterday. I would scream it from the rooftops if I could, anyway if you need a plumber that cares about you not just the money then call this place. They made a custom for life, my dogs also loved Dani and she wasn't scared of them like a lot of people. Thank you so very much Dani Marcus and the office crew for saving the day for me. I won't go threw anyone else ever again!!🥳
Marcus is unfortunately not an honest man. He will take your money and run. He will make promises to correct his actions and NOT follow through including NOT taking your calls or texts. He has caused major damage and refuses to own it. Words don't matter, action does. I hope you all take caution dealing with this person for any plumbing needs.
Do Right did an amazing job. They came out on short notice and provided a bid within 15 minutes of evaluating the job. The pricing was very fair and they showed up when they were supposed to. Mike L. did a great, clean job and my family was very happy with the whole experience. For what it's worth, they did some repiping, installed a water softener, ran a gas line, and did some demo. Super helpful.
Do Right Plumbing offers a range of services, including plumbing repairs, installations, and maintenance, with a focus on providing honest and reliable work.
Some customers have reported positive experiences with the technicians at Do Right Plumbing, praising their honesty and reliability, while others have reported issues with payment and communication.
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