Chattanooga and Battlefield Plumbing

I don’t regularly write reviews but this company did such an amazing job on my water heater and sump pump that malfunctioned at the same time due to high volume of rain over the last few weeks. The office lady Benita was very sweet and helpful. Chris, Jared, Matt, and Ian all came out to the house to fix everything. They were very sweet and easy to talk to. Super patient with my lack of knowledge and explained the entire process to me. Gave me options in detail and didn’t try to upsell anything. I called the after hours line once to ask a question and they were very helpful. They explained that it wasn’t an emergency and they could be out to fix it in the AM so I didn’t have to pay time and a half for after hours services. They did a great job at calming my anxiety. I am very grateful and impressed by the service provided. Thank you all for working with me.

We have used Chattanooga and Battlefield plumbing twice and both times have been exceptional! We replaced all our plumbing the first time we used them and they were prompt, thorough, and left our house spotless when they were done! We recently had a disposal backup issue that needed some attention. Billy and Martin were amazing! They were kind and very informative with what they were doing and why. Our dogs loved them too! We will use this company for all needs in the future!

Excellent service, as usual! We called on a Friday morning with an emergent need for commercial water heater issue, which resulted in needing it replaced. The technician knew what he was doing, was fast and courteous, too!

Jared and Mitchell came out today and fixed my water heater, they were efficient, and explained everything. They were very knowledgeable and affordable! Highly recommend!

Never would send anyone out or honor a single scheduled time, every time they scheduled with us it had to be cancelled the day of. We were going weeks without showers at this point and called a different plumber who was able to show up the next day no problem. They'll act like you're the problem and you're the one without schedule availability even though they will cancel your scheduled appointment several times before they have time to get around to you. You're better off not relying on BBB scores and just calling someone like Metro, if you're having any sort of urgent problems. I think they want you to pay the emergency or overtime money to get a simple appointment, so they'll give you the runaround until you do.