Benjamin Franklin Plumbing of Eastern Iowa

Absolutely 5 star experience!! I called Benjamin Franklin Pluming in need of a new water heater. They were able to come out the same day, I signed up for the membership that comes with perks on future services. The technician was very nice and knowledgeable. I would highly recommend you call them.

Randy Cooper is an excellent plumber. My 2 toilets have been running periodically for a long time and he knew what the problem was before he got into the bathrooms, and promptly fixed them. He gave me good advice on a couple things and also suggested I call water company about adjusting my water & sewer bills. I found him to be very nice and knowledgeable. I was very happy with him and will call again if needed!!!!

The plumbing team that came out to do the job were fantastic. But it was extremely expensive for a job that took less than 45 minutes. They also some how didn’t send someone on the scheduled day(they admitted this) so I sat around my house waiting for someone that never showed up. Probably won’t use again.

My “on demand” water heater, over 11 years old, required service, for lack of producing hot water. The repair was estimated to be around $1000.00 and could not guarantee. Opted for replacement of unit. I was scheduled the very next morning and am so happy! Hunter and his assistant were fabulous! 5/5 stars!

My technician was quick to respond to the call. I had a sump pump issue and I thought it would take hours for someone to come out. My technician was very patient while I explained everything that was going on and also very polite. Very knowledgeable on the new pump and battery system he installed for me. His kindness and hard work was very much appreciated!