Avid Plumbing LLC

Clean, neat, prompt, thorough. They arrived on Wednesday to assess the problem. The “Johnny Pot” toilet was manufactured in 1932 and installed in 1942. There were no parts available and my insurance issued a total replacement less my deductible. Avid returned Friday, on time, and less than three hours later they had finished installing a new Toto toilet. More than two thirds of the time was removing the old toilet and chiseling out the old motar used to seat the bowl. If there were more stars available, I would use them.

I was impressed in many ways by Avid Plumbing . 1) First, and most importantly to us, they were able to come out on the same day to replace our broken water heater. 2) The plumber (I think his name was Andy), just went about his business and had the water heater installed quickly and efficiently. It looked really nice. 3) The plumber looked at some other plumbing issues and helped us address those. 4) When I realized it was not an Energy Star rated water heater (which I thought I wanted), Jason Updike (General Manager) reached out to me and explained why our current set-up wouldn't allow for a switch to Energy Star rated. (We have atmospheric venting.) He offered to do the upgrade with discount since the heater was so new. (It was still quite a bit more expensive.) I think you will be very happy with Avid Plumbing for your water heater needs.

I don't trust anyone else for plumbing work! Avid does a fantastic job start to finish. Prompt communication to schedule and get someone out to the house right away, tech thoroughly explained the situation and options, all the parts needed for the job were on hand and job was done quickly!

Avid Plumbing has been my “go to” company for all things plumbing. Their staff are always friendly and knowledgeable. I would recommend them to anyone who finds themselves in need of a good reliable plumber.

I had another great experience with Advid plumbing. Easy to set up an appointment, very knowledgeable when it came to home warranties, installing my new kitchen sink and even did a little extra, made sure my kiddos would be safe and made sure the hot water was harder for then to turn on, but it's easy to turn on for adults :-) very thoughtful and very helpful! Thank you!!