Acme Plumbing Co.

I’ve had the pleasure of working with ACME Plumbing for several years now, and I can confidently say that they are the gold standard in the plumbing industry. From routine maintenance to emergency repairs, they have consistently exceeded my expectations in every aspect. First and foremost, their team of plumbers is incredibly skilled and knowledgeable. Every technician I’ve interacted with has been not only courteous but also extremely professional. They take the time to explain the issues, provide detailed estimates, and walk you through the repair process, ensuring you feel comfortable and informed every step of the way. What truly sets ACME Plumbing apart is their commitment to customer service and quality work. I’ve had various plumbing projects completed by them, from installing new fixtures to repairing sewer lines, to emergency calls with leaks, and the results have always been stellar.

My experience was awesome! The plumber Norval is great, kind, efficient and knowledgeable. He was accompanied by Sumere, a young man who is in training. What a great team! I am very pleased. Would definitely recommend ACME. Hopefully if you use them, you’ll get to work with this dynamic duo!

Randy with Acme did a fantastic job replacing our hot water heater and connecting a complicated system for the radiant heat in the floors. He worked long hours and was friendly, courteous, and very persistent in working out problems with the connections. I would recommend him to anyone.

Don't listen to the negative reviews on here - if you have a plumbing problem in Durham there isn't a better company around. It's not often these days I receive service good enough to make me want to go online and leave a public review. But I can't speak highly enough of the work Acme did helping me with a faulty sewage pump. Dealing with their service manager, Anthony, couldn't have been a more pleasant experience. He responded to my voicemail immediately, accommodated my schedule, understood when something came up and we had to move an appointment, and was able to get the team out to me on very short notice. I also want to shout out technicians Efrem and Norval - who were so friendly and patient in explaining to me exactly how the pump worked, what could be wrong with it, and what the best option for solving the issue was. We ended up having to replace it and they were able to do it the very same day. Their work was tidy and they left the area cleaner than they found it. A big thank you to both of these guys. Keep up the great work, Acme!

We had a major break in a pipe the day before Thanksgiving. Acme came in 30 minutes and fixed the entire problem in three hours, including having to get the part, and at a very reasonable price. We could not be more pleased with the service they provide (they also installed our hot water heater two years ago). If you have any plumbing problems, do yourself a favor and call them. They are first-rate. We have subsequently used them for work in our new house and final repairs for our first home, and they are a pleasure to work with.