Vilandre Heating, AC & Plumbing provides professional services, including new installations and repairs, with technicians like Shane offering respectful and knowledgeable expertise, ensuring customer satisfaction and loyalty.
Vilandre Heating, AC & Plumbing is a trusted provider of comprehensive services in Grand Forks, ND, offering new installations, repairs, and maintenance for heating, air conditioning, and plumbing systems. Their team of skilled technicians, such as Shane, demonstrate kindness, respect, and professionalism, ensuring a positive experience for customers, including elderly individuals and those with complex needs.
The company's expertise extends to various areas, including sink installation, seamless gutter system installation, water heater replacement, and air conditioner installation and repair. Vilandre's technicians are knowledgeable about the best solutions for specific situations and work efficiently to complete jobs, often exceeding customer expectations.
kind, respectful, professional
Providing excellent customer service and ensuring customer satisfaction
I don’t think we’ve ever had a bad experience with Vilandre over many years. This time, specifically, we got an appointment scheduled right away. I think the main plumber was Shane. He was so kind and respectful to my elderly mom who was there with him during the new sink installation. It was a hard job, apparently, but Shane didn’t give up and the end results are fantastic! We will certainly use Vilandre whenever possible in the future and recommend them strongly to any friends.
Wow! Professional all the way around. They worked around MY schedule. Showed up exactly when they said they would and installed our new seamless gutter system. Very knowledgeable about what was best for our situation. By contrast, my wife's friend had another company come and do their gutters and left screws and cut pieces of aluminum around the property and they ended up getting a flat tire on their car. Well, none of that here. Nothing left behind but a very satisfied customer. Would definitely recommend Vilandre. Now I know the reason they have been in business for so many years.
The timeliness and quality of service to replace our water heater was fantastic. Even with it being non-chargeable, since it was done under warranty, the techs were professional, informative and very cordial. We were very impressed.
My home air conditioner failed during the hottest days of summer. Vilandre came right over and quickly provided a replacement quote and upon my approval scheduled the installation of a new air conditioner for the following week. The two courteous installers kept me apprised of their activity, answered all my questions, and cleaned the areas upon completion. Great job!
I’ve had Vilandre come out a few times for various repairs (A/C and sump pump). They are always prompt and professional and do a great job. They don’t try to sell you things you don’t need and prices are reasonable. I highly recommend them.
Vilandre provides a wide range of services, including heating, air conditioning, plumbing, new installations, repairs, and maintenance, ensuring that customers' needs are met with professionalism and expertise.