SMART Plumbing Hawaii

We had a very uniquely, difficult installation. The top 3 companies according to review sites didn't have the necessary camera equipment to locate a mis installed cesspool and introduced huge wait times to charge us a lot of money for something they pay very little for. One of the companies paid a 3rd party company to use his camera and it took weeks for him to get the footage to us. Eventually, this business stepped in. They have all of the necessary equipment. They did not waste time to get this job started and complete. The way they installed the new septic saved a lot of previous space on our lot and will make access much easier than other less thought out plans. Other providers wanted a huge mark up that was several times higher than the highest commercial rates. Overall, I consider this outstanding, fast, high quality work.

Jeff from Smart Plumbing Hawaii is a Top 1% Professional! I’ve worked with thousands of people in my military engineer career and 12 years since. I also require hot water for soaking baths for my bad back. When only tepid water came out, I checked my water heater thermostat and it kept dropping hovering below 90 and nothing worked to fix it. I had heard about the excellent reputation of Smart Plumbing and contacted RosaLei. Jeff arrived promptly and quickly trouble-shot the issue. He replaced only what was needed, flushed my tank (recommended online annually!) and also silenced my annoying singing toilet in short order. I am thrilled with the results and found Jeff to be one of the nicest and talented professionals I’ve ever worked with. Superb! My heartfelt thanks to the Smart Plumbing team. You definitely made my day! ❤️

Smart Plumbing gets my vote for outstanding and efficient customer service. Sebastian scheduled an appointment for me and Jeff actually came by a day in advance. With Jeff’s 37 years of experience, he immediately diagnosed the problem and cleared my clogged kitchen sink drain in record time. I have to add that I had contacted a “competitor” who said that they didn’t clean kitchen sinks due to lack of equipment. Isn’t that why we hire plumbers in the first place?

Sebastian was wonderful. He asked the right questions, guided me through a few steps, and saved me some money! He also was great about explaining possible causes of the plumbing problem. I will definitely hire Smart Plumbing when I have plumbing issues.

Sebastian and Jeff helped this old guy out with a hot water heater installation in a very professional manner. Also, their prices are very fair compared to some of the scammers out there.