Roto-Rooter Plumbing & Water Cleanup

I recently had a wonderful experience with Joe from Roto-Rooter. His professionalism and expertise were evident from the start as he quickly assessed my plumbing issue and clearly explained the process. Joe's friendly demeanor and willingness to answer my questions made the experience stress-free. He not only fixed the problem but also educated me on preventing future issues, which is rare and appreciated. I highly recommend Joe for his five-star service and valuable insights. Thank you, Joe, for your outstanding assistance!

Nick and Ervis were absolutely fantastic and helped so much. They explained things in detail, were respectful and knowledgeable, and made me feel comfortable through an unsettling water damage situation. I would highly recommend their services.

Updating my review. The guy in charge of my excavation project refused to speak to the insurance. They’ve been trying to reach him multiple times and he won’t return any calls. My claim is now in inactive status and I have to pay for everything. AND the lady Pat who replies to all the google reviews doesn’t respond to emails either so don’t waste your time. DO NOT use Roto Rooter!!! Original review: Roto Rooter came out on July 4th to help us with a septic backup issue. The issue was taken care of quickly but when it came to dealing with the insurance, no one was available to get questions answered. We are STILL waiting to get part of the insurance issue resolved. They overcharge for services and have very poor communication. Unfortunately we will not be using this plumbing company again.

Our basement drain was clogged, and Joe came out and fixed it quickly. I really appreciate he arrived early in the given time frame and was efficient. He also gave us tips for preventing clogs in the future and advice on an unrelated kitchen sink issue. He was also very knowledgeable on Joliet homes and plumbing issues in the area. We always have a good experience with Roto Rooter.

My Experience was very professional & timely, the Technician was very informative, I didn’t feel I was being taken advantage of, I was so impressed and confident in his explanation of service needed with my technician I didn’t want to take a chance of someone else giving me a total different explanation of what will be needed and cost be more expensive, therefore I schedule the job with the Technician I felt comfortable with. He gave me more valuable information after the job for the future, Very satisfied