R.Fresolo Plumbing & Heating Inc.

Rocky and his employees were extremely helpful to work with. Response time was prompt, and they were able to service our home first thing the following morning. The employee was very professional and respectful in my home, made sure I was happy with his work, and cleaned up after himself before leaving. I would highly recommend R. Fresolo Plumbing & Heating

Rocky, I am pleased with the electric heat pump system that was installed. Rodney who installed the unit was very good on answering all my questions,very polite, and very knowledgeable. also Jose the electrician was a bonus to the job. you should be very proud of having such good men on your team.

Today this morning I met Rodney. He's very professional, kind and very knowledgeable. He took the time to explain the work that he was doing and also educated me in things to look for in my boiler water levels etc to make sure that everything runs smoothly and offer his services for the future, just in case anything happens. It definitely shows that he loves his job and takes pride in it as well.. very grateful. Thank you.

High efficiency furnace installed Dec 2021. Customer service was not the greatest then however my home needed heat and this organization was most available.Now Jan 2023 there’s a bad pump within. Life expectancy no where near met. Was contacted by Rocky for resolution and he became nothing but defensive and had the “not my problem” attitude which led to confrontation. Not only was this furnace cash paid, he never had the required city inspection completed. If you’re looking for smooth friendly customer service do not go there.

Extremely reasonable prices compared to other companies in the area (received some hugely inflated quotes prior) and no pressure from Rocky to commit to a proposal unlike some other companies in the area who were just too pushy.. especially regarding installation of the ductless mini split system. Like the fact that the company is small. Rocky has done work for us before and I have always found him to be trustworthy and honest. Darren and Rodney installed a tankless hot water heater and new steam furnace in December. They completed the work in 2 days and did an absolutely amazing job ,we are extremely pleased with the system ( and our lower gas bill of course !) and will be calling on Fresolo Plumbing without question for any of our plumbing needs in the future. Can't say enough.