Queen City Plumbing & Heating

I hired Queen City Plumbing & Heating for a bathroom in a basement and they delivered a great experience to us. Workers were quiet and respectful, quality of work was good and they came on time. I recommend, trustworthy people.

They replaced my main water shutoff and another valve and did great work. I found the pricing very fair, not obscene like another plumber(one of the largest in the area), their pricing made me physically ill it was so insane.

Due to the cold weather a pipe in my dad’s house burst. I found them on line, and read the reviews, and contacted them on line. I received an email later that day saying that they could have someone out the next day. Monday morning, they called and gave us a time frame. They showed up, took a look gave me an estimate and got to work quickly. The pipe was fixed quickly. They thanked my dad for his service, verbally. (He a Vietnam Veteran, and remembers well how they were treated, so this means a lot to him )They also gave a discount for his service. . When his house needs a plumber I know who to call.

I had a kitchen sink that needed to be replaced and the only options from Queen City was a $350 Kohler instead of replacing the $80-$100 Glacier Bay. It would have been $100 in hourly rate to send the tech to Home Depot to get one. I was very disappointed in Queen City arriving to the job with a very high end replacement. The only other option was a basic sink faucet, which I didn't want to completely downgrade my tenants sink and be a cheapskate landlord. I guess it's my fault for not prr purchasing the faucet I wanted ahead of time, but I didn't know it needed to be fully replaced until the tech was there. I'm just disappointed, everything else was fine. If I use Queen City again it will only be out of an emergency where I can't fina anyone else.

Great customer service!! Jim went above and beyond!! Would recommend this company for all plumbing needs!!! Very satisfied customer!!! Thank you for all you did!!