Priority Plumbing & Heating

From the moment I called Priority Plumbing, the experience was outstanding. When I spoke with Mike, the owner, he demonstrated genuine concern and professionalism, making sure my plumbing issue was assessed promptly—he came out the very next day to provide a thorough estimate. This level of responsiveness made a huge difference, especially considering other companies wouldn’t even send someone to take a look for at least two weeks unless I was prepared to pay inflated emergency prices. The service itself couldn’t have gone more smoothly. Mike and his team scheduled the repair for the following week and delivered on every promise. Throughout the process, they maintained a high standard of cleanliness and professionalism, carefully cleaning up after themselves so it felt like they were never even there—except, of course, for the expert repairs. Everything was explained clearly, which helped me feel confident about the work being done. Not only was the quality of their service impressive, but the pricing was also very fair. There was no attempt to upsell or add unnecessary charges—just honest recommendations and transparent costs. What’s more, the entire crew was friendly, knowledgeable, and worked quickly and efficiently to solve my problem. Compared to other plumbing companies I have dealt with in the past, Priority Plumbing truly stands out. They treat customers with respect, offer top-notch expertise, and deliver reliable service whenever it’s needed. It’s rare to find such a dependable company in this industry. I highly recommend Priority Plumbing to anyone in need of plumbing services—whether it’s a minor repair or a major job. My experience with Mike and his team was easily one of the best I’ve had with any home service provider, and I wouldn’t hesitate to call them again for future needs.

I'm so happy to add Mike & Priority Plumbing & Heating to my Rhody "GottaGuy" list! My boiler started leaking water out of different spouts and pipes. I called around and several answering services quoted me an assessment fee of $150 (+ the $150 would not be credited to a final bill) and then the assessor would let me know during the visit when repairs could be scheduled. PPH was a breath of fresh air! First - I did get an answering service and Mike called me back within minutes (this was late in the afternoon). And he actually cared about what I was experiencing. I was concerned about this being an immediate emergency so he let me send him pics & a video of the water. He reassured me that everything was ok, told me what to do and he came out the next morning. He and his associate were kind, patient, explained & showed me the problem and they worked together as a team to resolve it. He gave me further instructions about maintenance and reassured me I could call him if I experienced any other issues. Mike was easy to talk with and it was actually a pleasure to have him in the house. He was also kind to my dog (who's a big fluffy love-puppy). The bill was fair, easy to understand, no BS fees and I felt really good about supporting a local business!!

The guys at Priority Plumbing are fantastic! Mike the owner is extremely communicative and gave me a direct price, no surprises…love that! He was able to get the job done quickly and based on my schedule. Eric, the plumber that showed up was so friendly and efficient. I will definitely be hiring them again for an upcoming project we have in the works.

Big thanks to Mike & Eric for troubleshooting and fixing the hot water in my shower! They were quick to get here, very friendly, patient, and able to accomplish what another company I had used previously couldn’t. Will definitely be using Priority again. Highly recommend!

Thank you Mike & Eric! It was amazing that Mike returned my call on the same day! That says a lot about this plumber. He was able to schedule me in two day's time. Sadly, my plumber passed away on Monday (he was scheduled to do a job for me on Wednesday) All in preparation for another job to be done on Thursday) Eric came Thursday morning, early to remove the faucet off the island, and then came back the following Monday to re mount the faucet! On top of that Eric was able to fix two loose faucets in the master suite on the same day for a decent price. Priority Plumbing will be my guy for any other jobs I need in my properties management biz for sure!