Precision Plumbing Inc

Precision Plumbing Inc in Augusta, GA offers plumbing services, including leak repairs and valve replacements, with technician Mike providing knowledgeable and efficient work, but with some concerns about professionalism and customer service.

4.2(17 reviews)

Precision Plumbing Inc is a plumbing company based in Augusta, GA, providing a range of services to residential customers. Their services include leak detection and repair, valve replacements, and commode repairs. Technician Mike has been praised for his knowledge and efficiency in fixing plumbing issues, often completing jobs within a few hours. However, some customers have raised concerns about the company's professionalism and customer service, including the use of foul language and unprofessional behavior.

Services and Expertise

Precision Plumbing Inc's services are designed to provide quick and effective solutions to common plumbing problems. Mike's expertise in leak detection and repair has helped many customers resolve issues that were causing significant water damage and increased utility bills. His ability to work efficiently and effectively has earned him praise from customers, who appreciate his professionalism and courtesy.

Quality of Work and Pricing

While some customers have reported high prices for services, others have noted that Precision Plumbing Inc's prices are competitive and fair. Mike's work has been described as excellent, and he has been praised for his ability to complete jobs quickly and efficiently. However, the company's pricing and billing practices have been criticized by some customers, who have reported being asked for immediate payment without being provided with an invoice.

Precision Plumbing Inc reviews

Kevin Netherton

a year ago

We called today at about 8:00 AM (Saturday) due to water leakage under one of our rentals. I had already gone and turned off the main. The plumber arrived at a little after noon and started working on it before he provided us with an estimate which ended up being $880 to replace a pressure reducing valve. My wife asked him why it was so much and his response was "You called me on a Saturday God D### it! What did you expect?" There was no provocation and no cause for such foul language. I'd never recommend this plumber due to his lack of professionalism. He also demanded immediate payment but refused to provide an invoice at payment. Very unprofessional. The only reason I gave him the another star is because he did conduct the repair.

Lauren Hull

a year ago

We had a hidden leak that caused our Augusta Utilities bill to skyrocket. Mike made it over to us right away, honed in immediately on the problem, had it fixed within a couple of hours, and charged a quarter what Universal Plumbing quoted and did not have to dig up the yard as UP said they would. Mike is very knowledgeable and works like it's second nature. I have more projects for the future I plan to call Mike for. Thank you, Mike!!!

Tony G

a year ago

Mike has provided exceptional service for all my plumbing needs for the last 15 years. I’ve recommended him to others every time someone needs a plumber. He’s worth every penny.

Sue Dawson

a year ago

Mike came out on a Sunday, fixed my leaking commode and repaired shut off valve. I have used him multiple times snd will continue. He does excellent work!

Brendon R.

2 years ago

Called about a burst water pipe. Said he was too busy, then asked if I had ever been a customer before. I said “no, I haven’t needed to call a plumber in Augusta before”, to which immediately hung up on me. Needless to say I will never be a customer with service like that. Offered no help, no recommendations of other providers he would recommend. As a provider of home repair services I would expect a company to handle this situation in more of a professional manner.

Precision Plumbing Inc