Plumb-Rite Plumbing, Heating & Cooling

A waterline under a bathroom sink exploded do to its old age. Plumb-Rite took my call and came in a few hours. (Not an emergency because shutoff valve stopped the water from running). Vinny got the job and was kind, understanding, and did the repairs quickly. I have used other plumbers in the past but Plumber-Rite is my new plumber. Price was fair and reasonable. Five stars. Thank you for your professional communication and explanations.

I really appreciated working with Plumb-rite Plumbing. Angelo returned my call on a Sunday and his office scheduled a visit on Monday. Vinny came and quickly diagnosed the issue and presented a solution. By Tuesday, the problem was addressed with expertise in the most friendly and empathetic manner. Gentle readers, at this point, I want to share with you that this problem had been there for over 6 months. My prior experiences in fixing them were so fraught with frustration and disappointment, I had put off addressing them for over 6 months. Please consider Plumb-rite for your issues. You will get a great service for a fair price. The people I have interacted Angelo, Vinny, Katelyn, and Sameer were top notch.

UPDATE: After posting this as a 3 star review, we received a phone call from the owner. He apologized for the high price and refunded us $200, as well as leaving his personal cell phone should we need to speak with him in the future. Since we have always been very pleased with their work and Tom addressed our concern promptly, I have upped this to 5 stars, where it would have been except for this issue. Next time, I will address the pricing up front. I have been dealing with Plumb Rite for several years and have always been pleased. However, they have now lost me as a customer! Their technician was friendly and very knowledgeable. But at a very steep cost. The water heater they installed only 3 &1/2 years ago needed a new valve, the cost covered by warranty. We were charged $577.91 for the labor, which went smoothly and did not take an unreasonable amount of time. Additionally, we inquired about having a faucet replaced on our bathroom sink and the quote was for $549.00 which the office told me was their flat rate. We are having it done by a licensed plumber for less than half that price. Very disappointed in what seems like a ripoff by a company we have recommended to many of our friends.

Needed kitchen faucet replaced. Googled several plumbing services and selected Plumb-Rite. I'm glad I did. Angelo was professional and down to earth with his work. He took the time to explain everything while he worked. The price to do the job was more than fair. I would have no hesitation hiring him again.

I needed a water heater replaced. I called 7:45 Monday morning, received a call back from Tom 5 minutes later , by Tuesday noon the water heater was replaced . I spoke to Kaitlyn who scheduled everything quickly. The installation was completed efficiently and with very little mess. The technicians were pleasant and professional. I highly recommend Plumb Rite . I would absolutely use them again!