Pacific Plumbing & Drain Services

The plumbing technician Greg who came to my apartment to do a service call did an amazing job fixing all of the problems that have been going on in my apartment pretty much since I moved here several months ago. Greg was able to accomplish everything in a timely manner and left my apartment in perfect working order. He went above and beyond my expectations and was all around extremely respectful and professional. I would consider him a major asset if he was someone working with me or for me based on how well the service call went. Definitely recommend.

Mike and Chance did a great job on moving our toilet and adding the shower drain for our master bath remodel. They did the job quickly, were polite and answered all my questions thoroughly. PPD was a pleasure to work with throughout the whole process from quoting to the completion of the job and they were very reasonably priced compared to others I had quoted.

We had a sink and garbage disposal installed with pacific plumbing. We had some issues out of our warranty window and they fixed the problem free of charge. They were very courteous, professional, and prompt. Thank you pacific plumbing and thank you Connor.

I needed a simple replacement of hot/cold water faucet for my washing machine. They said they could replace it or, for $200 more ($750 total) put an insert in the wall. When the job was done they had made a hole in the wall much bigger than the insert and just shoved and screwed the drywall back in in pieces, with gaps and the insert not flush with the wall. They said that's how they leave it and one tech said he's been telling the company they should hire drywallers. I complained and they did end up hiring a drywaller to fix it, only because they hadn't put the condition they leave the wall in in my estimate. Once they fixed it I asked if they'll start repairing the drywall for future customers. They said no, it's up to the customers to fix. Apparently even with a simple replacement of the fixture they would have put a hole in my wall. Beware that if you don't want a drywall repair project on your hands, don't use this company. The second star is for fixing it, even though it was only due to a technicality.

I have had the pleasure of experiencing services twice from Pacific Plumbing and Drain in the recent past and I must say, I am thoroughly impressed. From start to finish, their team went above and beyond to ensure a smooth and satisfying experience. Billy, in particular, deserves a special mention for his fantastic service. He was incredibly knowledgeable, friendly, and went out of his way to assist me. Thanks to Billy, my experience was truly exceptional. However, I did encounter a hiccup with Jessica, whose attitude was less than accommodating. This was a bit disappointing amidst an otherwise positive experience. Overall, I highly recommend them. Despite the small setback, their commitment to excellence shines through. I wouldn't hesitate to recommend their services to my friends and family.