Mr Rooter Plumbing

I was referred to Mr. Rooter by a handyman that worked on my neighbor’s home. Rich came over and was able to fix the plumbing issue in a short timeframe and no hidden fees. If I need another plumbing issue fixed I’ll be a return customer.

I did not have an emergency, but was provided a next morning (0800 - 1200) promise of arrival. Daryl called prior to arriving (0845) to inform me he was 15 minutes away, and arrived on time (a big plus for me) at 0900. My problem was addressed quickly and repaired professionally. The service was neither cheap, nor overly expensive. I expect a professional plumber to be paid for their service. I was comfortable with the explanation and the work done. I expect no issue with the repair, but was assured of quick service were something to go wrong. No negatives to mention.

Friendly people. I had a leaky pipe by my toilet. Tech came and fixed it. Said someojust needed to be tightened. Took about 10 minutes, $135. An hour later I had no water coming to the toilet. They were closed by that time so I left a message. Got a call message first thing the next morning asking when would be a good time for them to come back. They were here 9am on Saturday. It was a simple fix, but they took extra time to tighten up a couple of other things. Very happy with their second visit, seems like your experience with them varies by who comes to do the repair. I would call them again if I need another plumbing repair.

Called Mr. Rooter-Frederick after I had pipes burst after freezing. It was during a time when we had single digit temps in the area for over 3 days so they were extremely busy. I called several other companies but they would not even listen to my problem (One company even hung up on me mid-sentence). I called and explained my situation to Gary at about 4:30PM and the plumbers arrived around 7PM. They got me to a point where I could use water in other areas of the house overnight and they returned promptly the next morning to complete the repair. The plumbers were very professional and did great work. I called them again a day later to fix another problem and once again they were timely and priced fairly. Mr. Rooter-Frederick will definitely be my go-to company for any plumbing needs.

Had an amazing experience and their services were incredibly professional. Rich came in and took care of the situation swiftly. Hopefully we dont have any more problems but if we do, we will definitely give Mr. Rooter a call again!