Mr. Plumber by Metzler & Hallam provides efficient plumbing services with courteous technicians like Ryan, Brock, and Justin, offering quick solutions for issues like clogged drains and leaking water heaters.
Mr. Plumber by Metzler & Hallam is a reliable plumbing service in Indianapolis, IN, offering a range of solutions for residential plumbing issues. Their team of skilled technicians, including Ryan, Brock, Justin, and DJ Otis, provide efficient and professional service, ensuring that problems are resolved quickly and effectively. From clearing clogged drains to repairing leaking water heaters, they demonstrate a commitment to customer satisfaction and professionalism.
Their services include drain clearing, water heater repair and installation, and general plumbing maintenance. Technicians like Brock and Bill ensure that warranty repairs are handled smoothly, while Nick and Jimmy provide excellent installation services, as seen in the utility sink installation in a customer's laundry room.
Efficient, Professional
Early arrival for scheduled appointments
Excellent, Professional
Smooth warranty repair handling
Courteous, Professional
Quick problem resolution
Excellent, Professional
Transparent explanation of options
very cordial, quick and efficient. I don't usually give reviews until I receive remuneration for the advertising as this is just a form of free advertising. However this gentleman was so nice I have made an exception, Further reviews will require a $10.00 check. Thank you
I was able to get an appointment the next morning after my kitchen drain started backing up. Ryan was the drain tech and he was able to come earlier than he was scheduled. He did a great job of clearing the drain and a fantastic job cleaning up afterwards. He was efficient and completed the job pretty quickly. I would call them again.
Fantastic experience for first time service. My tankless water heater was leaking and as a new service subscriber I was treated like a long time customer. Brock was excellent in his inspection, and set me up for a warranty repair. Brock and Bill made sure everything was taken care of perfectly. We were so impressed that we decided to also have a utility sink installed in our laundry room during the repairs. Nick and Jimmy took care of that quickly and did a great job. Overall could not be more pleased with the service, professionalism and friendly attitude of everyone involved. And I know the job was done right so no worries about future issues. Great job Brock, Bill, Nick and Jimmy!!!
Excellent service, from booking online to a prompt call back to confirm appointment. After confirmation updates were handled via text which also the ability to see the driver ETA when he was on the way. Justin was courteous and took care of the problem (toilet not draining properly) quickly. **Update** I ended having to have them visit again, same day as the toilet issue came back. New technician, Sebastian, once again extremely easy to talk with. As they had been out it was no additional charge, and he found the root cause. Very happy with the way these young gentlemen have been trained! A very positive experience and highly recommended.
Called on a Saturday afternoon for a check of HOT WATER HEATER, NO HOT WATER. Within an hour DJ OTIS arrived. EXCELLENT tech! Answered all my questions and concerns also looked at another plumbing issue. Very professional! Took the time to explain. Worked up several different options....was not pushy to up sell other product and services! Will definitely call back for the purchase and install of a new water heater.
They provide a range of plumbing services, including drain clearing, water heater repair and installation, and general plumbing maintenance, ensuring that customers receive comprehensive solutions for their plumbing needs.
They offer prompt service, with technicians often arriving earlier than scheduled or within a short time frame, such as within an hour, to address urgent plumbing issues.
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