Modern Heating & Air

American Home Shield assigned Modern to replace my furnace and AC. I questioned their ability and pricing. I performed a competitive analysis on the pricing and vetted out their abilities with local HVAC techs. They checked out enough to allow AHS to use them to perform my equipment replacement. I am HAPPY I let them do the work. 1. They did a great job on the install. 2. Their customer service is kind and effective. 3. When a loud rattle came from the unit 2 months after install, they came out and fixed it same day at no cost. 4. Their techs are knowledgeable and chill. They can hold a relatable conversation. I am now on a maintenance plan with Modern and trust them with all of my plumbing, heating, and cooling needs.

Modern did a fantastic job. Corbin is an excellent salesman, he performed all the calculations other salespeople refused to do and designed a system perfectly sized for our house. The install team worked quickly and carefully and had our whole system setup and working by 4 in the afternoon. We couldn’t be more happy with our heat pump system and would recommend them to anyone.

Exceptional Service from Start to Finish I cannot say enough good things about Modern Heating and Air. From the moment I set up my appointment, their commitment to excellent customer service was clear. After using their automated system, I immediately received a personal phone call from an associate who confirmed all my information and the appointment details. She went above and beyond to answer all my questions, making sure I felt completely informed. Just as they promised, I received a text confirming my appointment with a photo of my technician, Max, before he even arrived. This was a fantastic personal touch that made me feel safe and prepared. Max was absolutely fantastic! He was incredibly respectful, patiently answered all my questions, and even educated me on aspects of my own HVAC system I wasn't aware of. He also presented a great special that would be beneficial for any future service calls, setting me up in a system that will proactively schedule my next maintenance. Following the visit, I received an email with a comprehensive summary of what was covered during the service and my receipt. I truly appreciated the thoughtful personal touches, the immediate responses to my questions and concerns, and the overall top-notch service. I felt incredibly valued as a customer, and I will absolutely be recommending Modern Heating and Air to all my friends and neighbors!

Keegan and Sam installed a new furnace and AC for our home and were exceptional to deal with. They wore booties over their shoes and laid down carpet protectors before I could even ask. They worked all day without causing any disruptions making it easy for us to work from home. They went out of their way to keep their work tidy and well organized. At the end of the day they gave a detailed explanation of the work they did on the installation as well as the testing that was completed to make sure the system runs as efficiently as possible. Very polite, clean and respectful in our home and with our family. Prior to making our purchase decision we met with three different HVAC representatives. Modern quoted over $2k less than the next closest competitor with a comparable system, similar financing and offered a better warranty. Would definitely recommend.

We had our AC go out during the hottest part of the summer. American Home Shield assigned the work order to Modern and we could not be happier with their service. Everyone from Nick in the font office to our two techs Keagan and Sam were awesome. They not only answered every question but physically showed us what was wrong with pictures and the solutions. This is the second time we've used them and each time has been outstanding. It's unfortunately rare to find such an honest and trustworthy company with great customer service. Modern is one of the few.