Minot Plumbing & Heating offers various services including central air installation and servicing, water heater installation, and replacements. Their technicians are professional, polite, and knowledgeable, with some providing great service and others facing issues with reliability and transparency.
Minot Plumbing & Heating is a plumbing and heating company based in Minot, ND, providing a range of services to its customers. These services include central air installation and servicing, water heater installation, and replacements. The company has received praise for its professional and polite technicians, with some customers having exceptionally good service experiences.
The technicians at Minot Plumbing & Heating are knowledgeable and provide great service, with some customers appreciating their tips on how to care for new installations. However, there have been instances where customers faced issues with reliability and transparency, including problems with billing and equipment pickup.
professional, polite, knowledgeable
providing tips on how to care for new installations
We have hired Minot Plumbing & Heating multiple times for various reasons (install central air, service central air, install water heater). We have always had exceptionally good service with them. They are also always very professional and polite. I would definitely recommend them.
Our technician was great to work with and knowledgeable, communication was good with the office, cost was reasonable and easy to pay online. 0 complaints 👍
Great service! Made an appointment for a hot water heater replacement and they were at my house within a couple hours to look at it. They replaced it the same day and gave me tips on how to care for my new hot water heater. Would highly recommend
I had to go 5 days without hot water. It’s been a week since it was replaced and my old hot water heater is still in my basement with their dolly and equipment. I just called to tell them to pick it up. I also called for a breakdown because my bill is more than the estimate I got. They refused to give me a breakdown. They just told me it’s a standard rate and it typically took 3 hours to replace one. I have a security camera showing him showing up at noon and leaving an hour later. I got robbed. My bill came out to 2103.07. When we talked about me buying my own hot water heater (1000$) vs just buying through them, the guy told me it would be roughly the same price. And then the rest would be labor/ miscellaneous fittings if they needed replaced. So please tell me how you can’t give me a breakdown of 1100$ worth of labor/ parts that took place in an hours time. I will never use them again. I suggest you not buy through them.
Waited several days for the guy to finally show up to just bounce after a couple minutes. Mentioned he had to grab larger equipment for the job and I told him I would move the vehicle from the garage for easier access. Waited 2+ hours and tried calling to see what the hold up was. The plumber just decided to not come back and lied to me. He also lied to their dispatcher that my driveway was full of snow. Sounds like he just didnt want to do his job. Don't worry there are plenty of other plumbers in town willing to make some money.
Minot Plumbing & Heating offers a range of services including central air installation and servicing, water heater installation, and replacements, providing professional and polite technicians to cater to customers' needs.