Mark Johnson & Sons Plumbing offers professional plumbing services, including toilet installation and drain clearing, with knowledgeable technicians like Zach, Paul, Noah, Austin, and Riley, providing honest and transparent work.
Mark Johnson & Sons Plumbing is a trusted plumbing company in Shreveport, LA, providing a range of services, including toilet installation, drain clearing, and faucet repair. Their technicians, such as Zach, Paul, Noah, Austin, and Riley, are knowledgeable, professional, and honest, ensuring a smooth experience from start to finish. With a focus on transparency, they keep customers informed every step of the way, explaining the work to be done and providing upfront pricing. This approach has earned them a reputation for reliability and fairness, with customers appreciating the lack of surprises and hidden costs.
The company's technicians are well-versed in various plumbing tasks, from routine maintenance to emergency repairs. They use their expertise to diagnose issues quickly and provide effective solutions, often completing jobs in a timely manner. Whether it's a new toilet installation or a drain clearing, Mark Johnson & Sons Plumbing's team is equipped to handle the job with skill and professionalism.
Customers have consistently praised the company's technicians for their friendly and courteous demeanor, making the experience of dealing with plumbing issues less stressful. The office staff, such as Cindy, are also commended for their helpfulness and communication skills, ensuring that customers know what to expect from the service. Overall, Mark Johnson & Sons Plumbing's commitment to customer satisfaction and quality workmanship has earned them a loyal customer base and a reputation as one of the top plumbing companies in Shreveport, LA.
knowledgeable, professional, honest
Quick diagnostic and solution
professional, friendly, informative
Transparent pricing and explanation
well-mannered, knowledgeable
Good communication skills
professional, friendly, prompt
Excellent customer service
polite, courteous
Fast and affordable service
Zach and Paul came out to do an estimate for sold toilet of ours. We decided to do a new install instead of repairs as our toilet was very old. They went to get the part and returned. All in all we had a new toilet in a matter of minutes from diagnostic. They were very knowledgeable, professional and honest. We always have a great experience with Mark Johnson’s technicians. Highly recommend!
Zach came out today and fixed everything! What a nice guy. He was very professional, extremely knowledgeable and did a fantastic job. He really did go above and beyond our expectations. I can say that this company has our business from here on out!
Smooth experience from beginning to end. Cindy was great to talk with over the phone. She made sure I knew exactly what to expect when scheduling the technician. Noah, the technician, was very well mannered and made sure I had a good knowledge of my system by the time he completed the service.
Austin was great. He was very professional, friendly and prompt. I will use him again for my plumbing needs. 10 out of 10. My first 10.
Riley with Mark Johnson plumbing excellent. We had another plumbing service come out and they quoted us $1500 to replace the faucet. Mark Johnson sent someone within 2 hours and he promptly fixed it for $400. He was very polite and courteous. We are very thankful to them and would highly recommend them to anyone!
They provide a range of plumbing services, including toilet installation, drain clearing, and faucet repair, with a focus on transparency and customer satisfaction.
They offer prompt service, often completing jobs in a timely manner, and in some cases, sending someone within 2 hours of the initial call.
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