Heritage Home Service

Heritage Home Service offers professional plumbing services with technicians like Norman, Elijah, Mike, and Vincent, known for their work ethic, cleanliness, and exceptional customer service, handling projects from start to finish, including permitting processes.

4.8(319 reviews)

Heritage Home Service is a reputable company providing top-notch plumbing services in South Portland, ME. Their team of skilled technicians, including Norman, Elijah, Mike, and Vincent, excel in their work, demonstrating a strong work ethic, cleanliness, and professionalism. They handle projects from start to finish, including the often-grueling permitting process, ensuring a seamless experience for their clients.

Services and Expertise

Their services encompass a wide range of plumbing needs, from installations and repairs to maintenance and troubleshooting. Technicians like Elijah and Vincent have been praised for their willingness to explain the process clearly, ensuring clients understand each step of the way. This level of transparency and customer care sets Heritage Home Service apart in the industry.

Quality of Work and Customer Service

The quality of work provided by Heritage Home Service is commendable, with attention to detail and a commitment to leaving homes clean and mess-free. Their technicians are not only knowledgeable about their craft but also courteous and helpful, often going the extra mile to address additional questions or concerns clients may have.

Meet the Team at Heritage Home Service

Norman

professional, helpful, punctual

Exceptional customer service skills

Elijah

thorough, informative, kind

Willingness to explain complex processes clearly

Mike Burgess

professional, pleasant attitude

Attention to detail and cleanliness

Vincent

courteous, knowledgeable

Commitment to customer education and safety

Heritage Home Service reviews

Sean Ducharme

2 months ago

Heritage was amazing. They handled the project from start to finish to include the grueling permitting process in town which is no easy task. The results are amazing. Their work ethic and cleanliness as well as their professionalism is second to none. Stay the course in setting the industry pace for what customer service really is. June done extremely well!

Suzan Kent

in the last week

Norman was very professional. He called ahead when he would arrive and was right on time. He was very helpful in explaining the situation and what I should do to resolve an issue we were having with another companies equipment. He stayed while I called the other company so I knew what to say to them. I highly recommend Heritage Home Services. Definitely will call them again. Thank you Norman!

Mary K Little

a month ago

Review for Elijah at Heritage Home Service I want to take a moment to acknowledge the exceptional service I received from Elijah, a plumber with Heritage Home Service. From start to finish, he went above and beyond. He took the time to clearly explain everything he was doing and made sure I understood each step of the process. On top of that, he went the extra mile by walking me through the pipe valves in the basement and showing me how they work—something no one had ever taken the time to do before. What really stood out was his willingness to answer additional home-related questions that weren’t directly related to the plumbing work he was there for. His professionalism, knowledge, and genuine helpfulness were truly impressive. It’s rare to encounter someone so thorough, informative, and kind. Elijah is a credit to your team, and I sincerely appreciate the outstanding service he provided. Thank you!

Bob Hand

3 months ago

Heritage, more specifically Mike Burgess, is our new go to guy. Professional in every aspect of word he not only accomplished the small list of tasks we requested but did so with a pleasant attitude, excellent results, and left our house clean with no mess. I would stand by Mike and definitely hire these guys again…

Albert Thayer

a week ago

Vincent was an all-star plumber! He was courteous, and obviously knowledgeable about the work he was doing installing my new dishwasher. Showed up early, educated me along the way, and even located a piece of brass piping that he replaced to help keep my family lead-free. 12 out of 10 recommend Heritage Home Service!

Heritage Home Service