Gallon Plumbing offers various plumbing services with technicians like Maddie and Lori providing friendly and professional assistance, completing tasks efficiently, often in less than expected time, with a focus on customer satisfaction.
Gallon Plumbing in Des Moines, IA, is a customer service-driven company that provides a range of plumbing services, including toilet and sink installation, faucet replacement, and leak repairs. Their technicians, such as Maddie and Lori, are known for their thoroughness, personability, and ability to work efficiently, often completing tasks in less time than anticipated.
The company's service technicians are knowledgeable and strive to meet customers' needs promptly. Services include but are not limited to, plumbing repairs, installations, and maintenance. Maddie, one of their technicians, has been praised for her friendly demeanor and professionalism, even when dealing with pets in the home.
Customers have praised Gallon Plumbing for its fast turnaround time, with some experiencing same-day service. The company's staff, including Katie and Anita in the office, are commended for their lovely and helpful nature, keeping customers informed throughout the service process.
friendly, professional, efficient
Ability to work independently and complete tasks quickly
helpful, informative
Lori and Maddie were fantastic! Our original plumber said he couldn't put our toilet and sink back (after new floors put in) the same day because it required 2 people and would take an hour. I called Gallon Plumbing and Lori was super helpful in getting us in the same day and kept me informed throughout until Maddie arrived. Maddie did the job by herself (lifting a big toilet placed in the tub) in just 30 minutes. She was super friendly and was wonderful to my dogs and cats. Great experience!
My experience with Gallon Plumbing was fantastic start to finish. Katie who answered my call & set up the appointment was absolutely lovely. Maddie the tech was very thorough & personable. The turn around time was amazingly fast. You can tell that Gallon Plumbing is a customer service driven company. They will be my go to plumbing company from now on.
Gallon has good service techs that are knowledgeable and do their best get you what you need. But recently had a change in policy. The dredded "dispatch fee" of $250 upfront. Doesn't matter what you need and no costs reduce it. I've been a customer over 10 years. Doubt that will continue
I called on Gallon Plumbing to unplug a sink replace a leaking P-trap and install new faucet in shower. Anita in office took my call and was very Helpful even sent a confirmation text with scheduled time and approximate cost. Maddie showed up and made fast work of my project and she did a great job! even gave me some information on another project I'm needing done. I will defiantly be calling Gallon Plumbing again to help on next plumbing job.
Maddie was really helpful and down to earth in our home. Like some of these other reviews say, she was upfront with the prices and it even ended up being cheaper than we originally anticipated. Yes, the prices are a little up there, but other than that, I couldn’t be happier with her service. We now actually have a shutoff valve for our house rather than having to ask our neighbors to turn off the water to the whole complex.
They provide a variety of services including repairs, installations, and maintenance, ensuring that all plumbing needs are met efficiently and professionally.
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