Drains Great - Metropolitan Drain Cleaning

I had an outstanding experience with Drains Great - Metropolitan Drain Cleaning. From start to finish, the service was exceptional. They responded quickly to my residential plumbing issue and arrived exactly when promised. The work was completed with a high level of professionalism and thorough attention to detail. They were very methodical in diagnosing the problem, performing a careful root cause analysis before beginning any repairs. Their knowledge was impressive - they clearly explained the situation and took the time to answer lots of questions. It's rare to find such a combination of timeliness, skill, and genuine care for the customer. I highly recommend Drains Great to anyone looking for reliable and expert plumbing services. C.L.

Drains Great is fantastic! I was told by another plumbing company that I needed to replace my sewer line at a tune of $17,988. I was referred to John from Drains Great for a second opinion. After reviewing the scope from the first company, he explained the line just needed to be cleaned. John came out cleaned and scoped the line - I watched the entire process and he explained everything, which cost a few hundred dollars saving me thousands. I appreciate John's expertise and honesty!

We just bought a new home and had several unexpected plumbing issues. Jonh was a total lifesaver! Professional, prompt, and knowledgeable, they fix everything quickly and explain what we needed in simple terms. So grateful to have found a reliable plumber we can trust. We will recommend him to all our friends.

John Napolitan at Drains Great is a real gem of a plumber! Other companies almost convinced me I needed a complete sewer line replacement for the tune of $37,000, but John swooped in and saved the day with a much simpler repair of the existing line. Furthermore, he taught me so much about plumbing with a unique enthusiasm. He will definitely be the first person I call next time I have any issues!

They responded quickly and resolved my drain issue at a commercial property that was overflowing. They are not the cheapest but also much more reasonable than the big guys. John knows what he’s doing and I trust his assessments. I manage a lot of properties and he is now a go to for plumbing services