Connelly-Waldinger

Came out, did very little, wound up charging over $500. It still didn't work. Called and was advised that the coil was freezing and to just "turn off the AC to thaw it" in 90° heat, and even then we couldn't get the house under 85 degrees. I guess this was an acceptable solution for them. Landlord came over and checked the freon and we were very low, something their alleged technician should've checked first! after the LANDLORD added freon, it ran perfectly. I'm honestly disgusted at what they tried to pass off as $500 worth of "work" and that man who came out should be fired.

The best plumbing company in the area. Quick response, professional and talented plumbers. We had drain issues and then main sewer line needed to be replaced. The talented team took care of everything in 2 days, I feel the price was reasonable and they also had great follow up for a couple of pop up issues. They will get it fixed and fix it right. I can't recommend them enough, I Would not consider any other company, and believe me I have tried others.THANK YOU to the entire team

I would highly recommend their electrical department. Two other companies were a week or more out on service calls and they made a plan to come the next day. After reviewing the work order they called and suggested calling CU first, which I did, and they came out that night and solved my problem.Kudos to Connelly/Mike Horton and CU!

In 2023 I called Conley and reported that I had a stopped up toilet still. They did not send a plumber, almost 3 days later they sent a technician after promising to have a plumber there the first day. I had taken the stool out so that the plumber could just go ahead and unclogged the line. The employees, at least my experience with Conley, is that you must explain everything in great detail to them illustrating, giving bibliographies and showing them exactly what you want or they are not capable of grasping the situation. The technician, not a plumber , showed up without anything to unclog the line by in h Minor I’m. He got really hateful with me because I said my stool was stopped up and would not flush, and thought there was something wrong with my stool. Even a Leyman would know that the stool is not flushing because the line is clogged up. This technician, not plumber, was truculent, was hateful, was ready to argue. I felt strong armed by him to pay the very expensive bill for him, not doing anything. he even said if he had to go back and get a line cleaner that it would be another service charge. I called Connolly and they defended the man’s actions and threatened me if I tried to get my money back calling me a troublemaker. Connolly used to be a good company when the son of the founder inherited the company and they actually did a good job. Now the son is living lavishly on a golf course, still maintaining the company name and obviously benefiting from the sale of the company and he does not seem to care..either.. therefore, if you call Conolly to work on your plumbing, get a dictionary of plumbing terms, read a book on plumbing, be sure that you can annunciate well explain well give illustrations and bibliographies, and then maybe the technician can understand, or in my case, he won’t understand. and also get ready to pay a very high fee, but don’t really expect the job to get done

I received a warranty authorization to repair a hot water heater from the manufacturer that authorized full cost for labor, parts and travel, provided I use Waldinger Corporation for the service. Waldinger rep refused to service due to the Hot Water Heater not being installed by a licensed Plumber. Ridiculous policy given the authorization for full pay, parts and travel regardless of the problem. I’ll be sure to inform the manufacturer how useless this “in network” facility turned out to be. Thank you for nothing.