City Plumbing & Drain Service

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink. We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left. When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke. Great business model, old as time. Make something worse, and then charge customer to fix. I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said "we don't have record of sending anyone." We had to send a picture of the receipt from the tech as proof. Even after this, they did not take any responsibility for the poor work of the tech they sent.

My sewer line was clogged and Al came to the rescue. Quick service. Highly recommend for sewer clogs

I called them to fix shower leak. Technician Edd or eddy came and said cartridge replacement and $400. He replaced the cartridge but still it’s leaking. He said it will stop as I replace the cartridge. I said it’s still leaking then what’s the point of replacing new cartridge. He spend around 2 hours but couldn’t solve the problem. Shower handle is rotating 360 degrees and water leak. I said if you don’t know then leave it. He said ok pay me $65 service charge. I said you haven’t done the job and left the all parts open and asking for service fees? He took the money and left. Next day I received text messages from company about review. Me and my wife was laughing, really they want this kind of service review for fees $65 without doing anything? I think it’s luck if technician is expert you will get job done or els they will try and it doesn’t work get service fees $65 and leave. I don’t recommend the company.

Had a clogged main line and water was trickling up through a sewer cap in the basement. They came out in about an hour and fixed it, good turnaround and much appreciated Just FYI they only take cash or Zelle for after hours work

Had an appointment between 11:30 and 12 noon. Tech arrived at 11:29 a.m. He was so professional and courteous. Spent about 25 minutes with his 60 foot snake cleaning the drain right out to the sewer drain. Excellent service, drain unclogged and everything is working perfect right now. Highly recommend them, prices MORE THAN FAIR, saved a bundle with them and their expertise. Thank you, will call again if ever necessary but doubtful I will need them because they did it right the first time !