Benjamin Franklin Plumbing of Frederick offers plumbing services with technicians like Israel, Ira, and Chris, known for their professionalism, efficiency, and courtesy, providing repairs and inspections with a focus on customer satisfaction.
Benjamin Franklin Plumbing of Frederick is a reliable and efficient plumbing service provider, offering a range of services including repairs, inspections, and replacements. Their team of skilled technicians, such as Israel, Ira, and Chris, are known for their professionalism, courtesy, and communicative approach. They provide customers with different options and explain the pros and cons of each, ensuring that clients are well-informed and satisfied with the work done. With a focus on customer satisfaction, they also offer inspections to identify potential issues and provide maintenance advice.
Their technicians are equipped to handle various plumbing issues, from fixing leaks to replacing shut-off valves, and are committed to providing fair and reasonable pricing. With a rapid response time, they aim to arrive at customers' locations within a short time frame, often within the hour.
awesome, professional, efficient
Rapid response time
timely, courteous, professional, efficient, communicative
Provides different options and explains pros and cons
professional, efficient
Found leak within minutes
professional, courteous, knowledgeable
Went above and beyond
Israel was awesome. I called he was at my house with a hour. He didn’t have parts so he sourced them and made the repairs all within 5 hours of my call. Definitely will only use Benjamin Franklin Plumbing moving forward.
Ira Miller was the technician that responded to my request. Man was timely, courteous, professional, efficient, communicative, and honestly a good time. Not only did he fix my issue, but gave me different options and explained the pros and cons to each. Then as a courtesy inspected the rest of my water system to make me aware of other things that might pop up in the future, just to make sure I was aware of signs of “impending doom” (my words, not his). Would recommend.
I can say with 100% certainty the David was awesome! He was very professional, courteous, knowledgeable (A wealth of information), went above and beyond!
Chris was extremely professional and found the leak within minutes upon arrival and did a great job on the repair at a reasonable price. We actually had two other plumbing companies come out to find the leak and they sent out two inexperienced plumbers who told me they had to start making holes in the walls that were completely unnecessary.
A plumber came out on time and at the beginning of the 4 hour window which was great. However, to replace a shut off valve the quote was $574.00. That's insane. I watched a 7 minute Youtube video, went to Home Depot and spent $22 and 1 hour of work and did it myself.
They offer a range of plumbing services, including repairs, inspections, and replacements, with a focus on customer satisfaction and fair pricing.
Their technicians aim to arrive at customers' locations within a short time frame, often within the hour.
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