APW Plumbing, Heating & Cooling

Great experience all around! Jamie was an amazing help finding the system at the budget we needed! I really like how he approached as a practical homeowner and not another salesman trying to make the biggest commission. Brian and Mark were very professional installing the equipment very clean looking and well put together! I initially had a problem with space but they were able to still give me everything I wanted within the space constraints! 100% would recommend!

Update- the free maintenance as bad as the installation service. It's been 5 months they told us our ac unit wasnt dirty a few weeks ago. Its DIRTY!! we give up on apw. they still haven't finished the outside work. Everything after the sale is a complete letdown. was a Lowe's lead we signed up for that apw received and contacted us.. they Left pile loose rock around ac for no reason., cut up our siding, air holes at termination kit. Tore holes in duct over hot water heater.slot for filter installed behind the pvc pipes and sharp edge tears filter as you try to put filter in or out, failed to seal all pvc so water leaks, air holes left in duct on top of furnace, left wiring hanging next to furnace unattached to anything. Installed furnace 2 inches to left of where it was supposed to be so nothing fit right,did not clean or sterilize as promised before install, pvc pipes to outside installed improperly not as agreed upon, damaged gas valve with vice grips. Sales person did thorough walk through and inspection prior to sale. After that from installation on, nightmare. As promised they agreed to come make the repairs for issues they created but not willing to work with you on scheduling. So you have to take time off and lose income if you want to be there when the technician finally makes it back out. First repairs visit, they didn't bring right things to make repairs, 2nd visit canceled, no notice, no call. Now rescheduled because remaining repairs require actual hvac techs. We have had for about two weeks or so. All avoidable issues had original techs just put the furnace where it was supposed to go. They had full access from front and rear. Actual product seems decent but service after the sale is scary. Installation issues were self induced. Completely avoidable.

I had my AC, Furnace, Water Heater & Humidifier replaced the 1st week of January by Jason & his team and they did a WONDERFUL job! When they removed the legacy system they even cleaned up the concrete under it before they put in the new system! Talk about WHITE GLOVE SERVICE! These guys are PRO's! All the way from Carol who calls to schedule the appointments (love her bird dog tenacity), to Phil who sold me the system and did the initial assessment, to Jason's team who installed the system! My favorite thing is the service plan! They come out twice a year so I don't have to worry & they ship my filters right to my front door! Phil even came out and followed up on the installation a couple of weeks after it was installed, very different from a lot of the "Thanks for the money, now bye Felicia...." salesmen out there! If you need any HVAC or Plumbing, I highly recommend APW! They are a class act!

Your worker, came out. Did not do a single thing. Told us it was too dirty and he couldn’t attach to the gauges (pictures below showing gauges fully able to be attached to). Left without diagnosing anything. Refuse to use this company ever again. DO YOUR JOB.

We had APW come out to take a look at our old water heater. They did a thorough inspection and made their recommendations for replacement. They also took the opportunity to review our other systems as we were looking to potentially replace older units. They were very professional and courteous. They explained what they were doing and gave us honest options. To boot they even came a day early due to a cancellation. Appreciated the opportunity to work with them and will look to work with them in the future.