All County Plumbing LLC

Called on a Friday morning, Richie arrived ahead of schedule and was quickly able to figure out the issues with our basement pump. The team dealt with our unconventional installation and quickly resolved issues that had been building since before we purchased our house. They also explained exactly what was wrong and detailed options for preventive maintenance. I was very pleased.

My review is overdue, as I haven't needed them for a few months, gladly, but I still wanted to let people know about my experience. I called the office and talked to two very nice women that were incredible to work with. I work six days a week and am single mom, so at this point, my water heater being out was me without a shower in three days. They were both extremely sympathetic and nice. Next come the actual plumbers. Two of them, 20 minutes later (actually at my house). This is the part I have been having trouble with as far as writing a review: they didn't charge me. I didn't want to say that and have people think that this is the place you go for free plumbing, but since they take bad hot water heaters out all the time the guy told me that when he can tell the thermo couple is still good in a bad hot water heater he saves them and replaced mine for free. The two men spent about an hour at my house. He chose not to charge me and fixed my problem for free, I am not saying that you will also have a free visit, but I do know for sure that anyone in any service industry that is this honest should be applauded and recommended for repeat business. I know, now, for my personal preference, this is the only plumber I will call.

We had an appointment for window between 10 and 12 this morning. The plumber called around noon (at the very end of the window) and said that he was running late. Said that he would call before 2 and come over. It's now after 2 and no call. And I sat here all day waiting for them. The person at the office was not sympathetic when I called. I've heard good referrals about this place from other people, good friends in fact. I will be telling them of my experience. It seems that some service people think or know that their time is more important than ours. I might also suggest that the person scheduling the plumbers keep in mind that almost every job runs over. And not try to cram too many appointments into one day.

All County Plumbing re-did all of our bathrooms (we replaced the basins, bathroom fixtures and toilets) about 2 years ago. They communicated with us through the whole process about exactly what we wanted, what it was going to cost, and about how long it would take. They completed the project under their original bid estimate and the work was completed in an amazingly short period of time on the day of installation. They replaced our gas water heater when it went out last year and just recently came out and fixed an issue with the master bath toilet. While they were here, they checked the other two toilets as well. They are the only people I call when I have a plumbing issue or repair that is needed.

All County Plumbing was sent to our home to do plumbing work on a bathroom remodel we had done last fall (September) the plumbers they sent were very efficient! They arrived to the house when they said they would come, their communication with us was excellent and they did really excellent work! I would highly recommend them to anyone who needs any plumbing work done for them!