AJ Plumbing

(Incident on 4/24/25 @ 7am, HWY5) this dude tailgates and drives erratically at 80+mph -and while pulling his dinky trailer on thin bicycle wheels, swaying dangerously behind him. Absolutely no regard for others safety. I wouldnt let this dude touch my toilet.

My husband called to ask how much a service call was and was told $60. We scheduled them to come as he had a water leak in the ceiling. When they got there, 3 people showed up. The plumber, the person taking the money and person in training. I was then told it was $250 to do a diagnostic. Scam No. 1! A service call was suppose to be $60. I already know I have a water issue, I don’t need someone to tell me that. I hired them to come and tell me what the problem is. So they take the toilet off and find the issue. Then the lady, not the plumber tells me I have 4 options to fix this. Very confused I said, “4 options?” She proceeded to tell me about 4 different packages I could purchase. The platinum one being almost $1,000 and comes with a bunch of stuff I don’t need. I asked her, “How much is it to just fix the problem they found?” She said that would be covered in the bronze package at $450. So I was forced into buying a package and not just time and material. Scam No. 2! After the plumber (who was great) fixed the initial problem, we found out there was a secondary issue. I asked him how koch it would be to fix (The other lady had left at this point) He proceeded to tell me I had 4 options to for fixing the problem. I told him enough with the packages, I just wanted to know how much for material and his time. He said since I had already bought a package, we could switch to time and material. Scam No. 3! I have never had a service company try to sell packages and put each individual issue in a box. At that point, I was already in the $250 for diagnostics, which they covington waived when I picked a package. I had other contractors there working on a separate issue and was very frazzled. In retrospect, I should have just asked them to leave when they changed the &”$60 service fee to a $250 diagnostic fee. The plumber was great but their business model sucks!!! I would never recommend them and would highly encourage everyone to steer clear!!!!!

I called Tue am and spoke to a Woman, very professional, told our hot water heater had quit working. She gave me a price said she would try to get someone out today,. She called me back didn't think it would be until tomorrow morning. She made sure we were taking of a man Tyler came out that might and installed it He was professional and did a great job. I would recommend them. Professional, and great price.

They only allow 5 stars otherwise, I’d have given them 10. Very reliable, prompt, and accommodating. Management that sees greatness in their employees and employees who provide great service to their customers ! You won’t want to do your business elsewhere.

A very nice guy, Tyler, came out twice. A faucet replacement and hooking up gas stove. He was fast and professional! I would get him again👍